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Mind Changer User

@mindchangeruser

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Dynamic General Manager with 20+ years in business development.

India

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What I'm looking for

I am looking for a role that allows me to leverage my extensive experience in business development and operations, ideally in a dynamic environment that values strategic growth and innovation.

With over 20 years of experience in leadership roles, I have a proven track record in business development and sales operations, particularly within the Telecom and IoT sectors. My career has been marked by my ability to chart effective business strategies, upscale operations, and significantly contribute to revenue growth. I thrive on challenges and have consistently exceeded sales targets, demonstrating my commitment to driving organizational success.

Throughout my career, I have successfully led teams and managed key accounts, achieving remarkable results such as scaling business volumes beyond ₹180 Cr and securing major government contracts. My strategic vision and customer-centric approach have enabled me to foster strong partnerships and enhance customer satisfaction. I am passionate about leveraging technology and operational efficiency to optimize business processes and deliver tailored solutions that meet client needs.

Experience

Work history, roles, and key accomplishments

Current

General Manager

Current

Reliance Jio Infocom Ltd.

Dec 2020 - Present (4 years 6 months)

Leading sales operations and strategy implementation for Leased line, SME Broadband, and internet business, managing a revenue of INR 180 Crore. Established a robust partner strategy, achieving 110% of targets and enhancing customer experience.

Sales Operations Strategic Planning Partner Management Team Leadership Customer Experience Revenue Management Brand Management Cross Functional Collaboration Strategy

Ast. Vice President Sales

Arya Omnitalk Wireless Solutions

Dec 2016 - Oct 2020 (3 years 10 months)

Spearheaded B2B meetings to drive partnerships and revenue growth for Telematics solutions, managing a revenue base exceeding INR 150 Crore and achieving 150% of sales targets.

B2B Sales Revenue Team Leadership Strategic Partnerships Customer Relationship Management Brand Management Compliance Cross Functional Collaboration

DGM Regional Sales Head

Reliance Communications Ltd.

Aug 2007 - Dec 2016 (9 years 4 months)

Led outbound operations for Telecom solutions, achieving 120% of target goals and contributing to a ₹40 crore revenue increase YOY through strategic business management and performance oversight.

Telecom Sales Management Team Leadership Business Management Revenue Customer Acquisition

Ast. Manager Sales

Tata Teleservices (M) Ltd.

Dec 2004 - Jul 2007 (2 years 7 months)

Managed postpaid outbound operations for B2B and B2C segments, achieving over 180% of target and establishing a robust trade partner system.

Sales Management B2B Sales Team Leadership Revenue Management Customer Engagement Account Management Performance Tracking

Manager - Sales

Arya Omnitalk Wireless Solutions Limited

Jun 2002 - Oct 2004 (2 years 4 months)

Handled enterprise, government, and SME business, achieving 120%+ of revenue and subscriber acquisition targets while maintaining strong client relationships.

Business Management Sales Strategy Client Relationship Management Revenue Key Account Management Strategic Development Customer Retention Team Leadership

Area Manager Sales

K.G. Denim Ltd.

Dec 1999 - May 2002 (2 years 5 months)

Established a retail structure and led a team to achieve 125% of AOP, demonstrating exceptional strategic acumen and operational excellence.

Team Leadership Strategic Planning Sales Strategy Financial Management Customer Engagement Performance Tracking

Management Trainee/Territory Manager

Tata Infomedia

Jul 1997 - Nov 1999 (2 years 4 months)

Led a team responsible for business development and key account management, achieving consistent revenue growth and recognized as Best Sales Manager multiple times.

Team Leadership Business Development Key Account Management Revenue Client Engagement Performance Management Sales Strategy Market Analysis

Education

Degrees, certifications, and relevant coursework

Institute of Management Studies, DAVV

Master of Business Administration, Business Administration

1997 - 1999

Grade: 79%

Completed a full-time Master's in Business Administration with a specialization in Marketing, achieving a grade of 79%. The program focused on developing strategic management skills and understanding market dynamics.