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@mimidoochen
Motivated IT Service Manager Intern focused on service excellence.
NigeriaI am a motivated and detail-oriented IT Service Manager Intern with a strong background in overseeing service desk operations. My experience has equipped me with the skills to facilitate timely ticket resolution, ensuring seamless service delivery to business stakeholders. I am proficient in utilizing tools such as Monday.com, Excel, and various communication platforms to enhance productivity and streamline workflows.
Throughout my internship at FMDQ, I monitored service desk operations, coordinated with teams, and supported efficient service processes. My commitment to high service standards has led to significant accomplishments, including improving service efficiency and enhancing stakeholder satisfaction. I take pride in my ability to communicate effectively and collaborate with diverse teams, ensuring that we meet and exceed our service delivery goals.
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Work history, roles, and key accomplishments
FMDQ
Motivated IT Service Manager Intern with experience in overseeing service desk operations, ensuring timely ticket resolution, and enhancing service delivery. Proficient in tools like Monday.com and Excel, skilled in monitoring tasks and supporting efficient service processes while maintaining high service standards.
Degrees, certifications, and relevant coursework
Bachelor of Science, Computer Science
2019 - 2023
Grade: CGPA: 4.43
Completed a Bachelor of Science in Computer Science with a CGPA of 4.43, achieving a Second Class Upper Division. The program provided a strong foundation in computer science principles and practices.
Software and tools used professionally
NigeriaYou can contact Mimidoo and 90k+ other talented remote workers on Himalayas.
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