friday victor

I've investigated data and reporting issues, prepared clear reports and dashboards, and communicated findings to technical and non-technical stakeholders. My work as a Data Analyst has strengthened my accuracy, organization, and ability to explain complex information simply.

I also bring hands-on technical support foundations from software engineering work with applications, APIs, databases, testing, and troubleshooting. I'm seeking customer support, customer service, technical support, or remote support opportunities where I can resolve issues, document interactions, and help customers succeed.