Miller Conrey

I've grown through leadership roles at Ulta Beauty, from Luxury Beauty Advisor to Sales Manager, Experience Manager, and General Manager. I lead teams of 35–40 associates and leaders while driving customer experience, operational execution, talent development, and business performance.

I use Power BI, KPI reporting, forecasts, and customer survey insights to identify opportunities and build actionable plans. Through focused coaching and strategic execution, I've achieved target or above-target credit and loyalty results in four of my first five months as General Manager and consistently exceeded quarterly service goals.

I build loyal customer relationships through personalized consultations, needs-based recommendations, and proactive engagement. My background in luxury beauty, hairstyling, and retail leadership helps me connect customer needs with products, services, and exceptional experiences.

I'm known for taking ownership from planning through execution, developing people through individualized feedback, and staying focused through changing priorities. I bring a consultative commercial mindset to building accountable teams, improving retention, and creating meaningful customer value.