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Miles Zapanta

@mileszapanta

Operations and Administrative Support specialist at Paladin Professional Insurance Solutions who developed a Google Apps Script referral tracking system.

Philippines
Message

At Paladin Professional Insurance Solutions, I maintained a renewal database for 600+ client accounts and coordinated policy submissions across insurance carriers and vendor sites. I also developed a Google Apps Script-based referral tracking system and prepared targeted client email campaigns.

At Relstone - Real Estate License Services, I prepared course materials and supported podcast production planning. I also recorded and reconciled transactions in QuickBooks, checking entries against Excel tracking sheets; earlier, at GRACE - PPH, I led exam administration activities and supervised proctors.

Experience

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Education

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NC

Navotas Polytechnic College

Bachelor of Science in Business Administration, Financial Management

Bachelor of Science in Business Administration with a major in Financial Management, expected to complete in 2026.

CI

Contact Center Services NC II

Contact Center Services NC II, Contact Center Services

Certification in Contact Center Services NC II.

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