
JD ROBLES
@jdrobles
Customer Support Assistant at Tribute Grace Insurance handling client inquiries, payment follow-ups, and accurate records.
What I'm looking for
At Tribute Grace Insurance, I responded to customer inquiries, account concerns, payment follow-ups, and service-related requests. I communicated with clients and followed up on call concerns to help ensure issues were properly addressed.
I handled client information and records carefully while supporting accurate documentation and organized follow-up processes. I also provided day-to-day client support while managing multiple requests and following established procedures.
Through Executive Assistant Training, I completed training in calendar management, scheduling, email communication, administrative support, and task coordination.
My Administrative Assistant Training covered data entry, document management, file organization, scheduling, customer communication, and general administrative support. I’m available for full-time remote work, flexible hours, and immediate start.
Experience
Work history, roles, and key accomplishments
Customer Support Assistant
Tribute Grace Insurance
Feb 2024 - Jun 2026 (2 years 4 months)
Responded to customer inquiries, account concerns, payment follow-ups, and service-related requests with professional and timely communication. Maintained clear communication with clients and followed up on call concerns to ensure issues were properly addressed.
Education
Degrees, certifications, and relevant coursework
University of Mindanao Tagum College
Bachelor in Secondary Education, Social Studies
2024 -
Pursuing a Bachelor in Secondary Education major in Social Studies, with expected completion in 2026.
Executive Assistant Training
Executive Assistant Training, Administrative Support
2024 - 2026
Completed training in calendar management, scheduling, email communication, administrative support, task coordination, and professional correspondence.
Administrative Assistant Training
Administrative Assistant Training, Administrative Support
2023 - 2024
Trained in data entry, document management, file organization, scheduling, customer communication, and general administrative support.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Interested in hiring JD?
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