Charlene PaceteCP
Open to opportunities

Charlene Pacete

@charlenepacete

Experienced Virtual Assistant with a focus on administrative support.

Philippines

What I'm looking for

I am seeking a role that values efficiency, offers growth opportunities, and fosters collaboration.

As an experienced Virtual Assistant with over 3 years in administrative support, I have honed my skills in calendar management, customer service, and executive assistance. My role as a Personal Assistant to the CEO at Global Financial Impact has allowed me to manage high-level meetings, coordinate travel, and handle confidential information with utmost professionalism. I am dedicated to enhancing efficiency and compliance through proactive problem-solving and strong organizational skills.

My previous experience as an Insurance Contracting and Licensing Administrator involved processing contracts and ensuring adherence to regulations, while my role as a Customer Service Representative sharpened my ability to resolve inquiries and collaborate effectively with teams. I have also contributed to my university community as a Peer Facilitator and held leadership positions in student government, showcasing my commitment to service and organization.

Experience

Work history, roles, and key accomplishments

G(
Current

Personal Assistant to the CEO

Global Financial Impact (GFI)

Jul 2024 - Present (11 months)

Managed the CEO’s calendar, travel, and correspondence while coordinating high-level meetings and preparing documents. Handled confidential information and streamlined communication.

UM

Peer Facilitator

University of Mindanao

Jan 2023 - Apr 2024 (1 year 3 months)

Led orientation programs for new students and acted as a liaison between students and administration to facilitate communication and support.

G(

Insurance Contracting and Licensing Administrator

Global Financial Impact (GFI)

Mar 2024 - Mar 2024 (0 months)

Processed contracts ensuring compliance with regulations, conducted document verification, resolved inquiries on contracting and licensing matters, and maintained records for timely renewals.

SS

Customer Service Representative

SixEleven Global Services

Nov 2023 - Jan 2024 (2 months)

Handled inbound calls and resolved customer queries while collaborating with teams to ensure timely issue resolution and documenting customer interactions.

UM

Secretary, College of Arts and Sciences Education-CSG

University of Mindanao

Aug 2023 - Nov 2023 (3 months)

Organized council records, drafted meeting minutes, and assisted with student government initiatives and events to support the college's activities.

UM

Treasurer, College of Arts and Sciences Education-CSG

University of Mindanao

Jan 2023 - Apr 2023 (3 months)

Managed budgeting and financial reporting for the student body, ensuring transparency in financial matters and effective resource allocation.

Education

Degrees, certifications, and relevant coursework

University of Mindanao logoUM

University of Mindanao

Bachelor of Arts, Political Science

2021 - 2024

Grade: Dean’s Lister

Activities and societies: Peer Facilitator, Secretary and Treasurer for the College of Arts and Sciences Education-CSG.

Pursued a Bachelor of Arts in Political Science, achieving Dean's Lister status. Engaged in various student leadership roles, enhancing skills in organization, communication, and administration.

Tech stack

Software and tools used professionally

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