Charlene Pacete
@charlenepacete
Experienced Virtual Assistant with a focus on administrative support.
What I'm looking for
As an experienced Virtual Assistant with over 3 years in administrative support, I have honed my skills in calendar management, customer service, and executive assistance. My role as a Personal Assistant to the CEO at Global Financial Impact has allowed me to manage high-level meetings, coordinate travel, and handle confidential information with utmost professionalism. I am dedicated to enhancing efficiency and compliance through proactive problem-solving and strong organizational skills.
My previous experience as an Insurance Contracting and Licensing Administrator involved processing contracts and ensuring adherence to regulations, while my role as a Customer Service Representative sharpened my ability to resolve inquiries and collaborate effectively with teams. I have also contributed to my university community as a Peer Facilitator and held leadership positions in student government, showcasing my commitment to service and organization.
Experience
Work history, roles, and key accomplishments
Personal Assistant to the CEO
Global Financial Impact (GFI)
Jul 2024 - Present (11 months)
Managed the CEO’s calendar, travel, and correspondence while coordinating high-level meetings and preparing documents. Handled confidential information and streamlined communication.
Peer Facilitator
University of Mindanao
Jan 2023 - Apr 2024 (1 year 3 months)
Led orientation programs for new students and acted as a liaison between students and administration to facilitate communication and support.
Insurance Contracting and Licensing Administrator
Global Financial Impact (GFI)
Mar 2024 - Mar 2024 (0 months)
Processed contracts ensuring compliance with regulations, conducted document verification, resolved inquiries on contracting and licensing matters, and maintained records for timely renewals.
Customer Service Representative
SixEleven Global Services
Nov 2023 - Jan 2024 (2 months)
Handled inbound calls and resolved customer queries while collaborating with teams to ensure timely issue resolution and documenting customer interactions.
Treasurer, College of Arts and Sciences Education-CSG
University of Mindanao
Jan 2023 - Apr 2023 (3 months)
Managed budgeting and financial reporting for the student body, ensuring transparency in financial matters and effective resource allocation.
Education
Degrees, certifications, and relevant coursework
University of Mindanao
Bachelor of Arts, Political Science
2021 - 2024
Grade: Dean’s Lister
Activities and societies: Peer Facilitator, Secretary and Treasurer for the College of Arts and Sciences Education-CSG.
Pursued a Bachelor of Arts in Political Science, achieving Dean's Lister status. Engaged in various student leadership roles, enhancing skills in organization, communication, and administration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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