MILDRED MEGARGEL
@mildredmegargel
I improve HR operations, recruiting documentation, and employee experiences across teams.
United StatesWhat I'm looking for
At Parker Hannifin’s CSS Division, I reorganized team member files, updated hourly recruiting documents, and built a recruitment training program for managers and interviewers.
I revised hourly job descriptions for local, state, and federal labor-law compliance while improving onboarding and offboarding documentation to strengthen the employee experience.
Previously, at TE Connectivity’s SubCom Division, I supported employee records, corporate events, and recognition programs while helping foster a welcoming culture for new hires.
My background also includes customer service, retail operations, inventory support, staff mentoring, and resolving high volumes of customer issues with strong first-call resolution.
Experience
Work history, roles, and key accomplishments
Reorganized team member files and updated recruiting documents. Developed a recruitment training program and revised job descriptions for compliance.
Fostered a welcoming culture to reduce turnover and supported corporate events. Maintained organized employee records for compliance.
Assisted customers with merchandise and complaint resolution. Streamlined transactions and maintained inventory to support promotions.
Seasonal Retail Associate
Hollister
Jan 2019 - Dec 2020 (1 year 11 months)
Assisted customers with merchandise and complaint resolution. Streamlined transactions and maintained inventory to support promotions.
Waitress and Manager Assistant
El Paso Mexican Grill
Jan 2019 - Dec 2020 (1 year 11 months)
Delivered personalized service and supported daily operations. Managed supplies and mentored new staff to enhance service quality.
Seasonal Retail Associate
American Eagle
Jan 2019 - Dec 2020 (1 year 11 months)
Assisted customers with merchandise and complaint resolution. Streamlined transactions and maintained inventory to support promotions.
Customer Service Representative
Telvista
Jan 2015 - Dec 2016 (1 year 11 months)
Managed 80+ daily customer interactions with an 85% first-call resolution rate. Improved documentation accuracy and resolved technical issues.
Education
Degrees, certifications, and relevant coursework
CETYS Universidad Campus Tijuana
Bachelor of Business Administration, Business Administration
Grade: Cum Laude
Bachelor's in Business Administration with Cum Laude honors and Medal of Honor.
City University of Seattle
Bachelor of Arts, Management
Bachelor of Arts in Management with Dean's List recognition.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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