Brianna Harris
@briannaharris
Strong communicator with excellent organizational and time management skills.
United StatesWhat I'm looking for
I am a dedicated professional with a Bachelor of Business in Human Resource Management from Western Illinois University. My experience spans various roles, including Customer Service Desk Associate and Human Resources Intern, where I honed my skills in problem-solving, multitasking, and relationship building. I thrive in fast-paced environments, efficiently managing multiple projects while maintaining a focus on customer satisfaction.
At The Home Depot, I excelled in creating associate schedules and supporting store leadership, ensuring smooth operations and high customer service standards. My internship at Sherwin-Williams allowed me to support HR initiatives, from screening resumes to enhancing employee engagement. I am passionate about fostering inclusive work environments and have a proven track record of improving organizational processes.
Experience
Work history, roles, and key accomplishments
Backup Associate Support Department Supervisor
The Home Depot
Aug 2023 - Present (1 year 9 months)
Assisted in creating associate schedules, supporting staffing and training efforts, and maintaining high customer service standards. Collaborated with various teams to enhance customer experience and drive sales.
Customer Service Desk Associate
The Home Depot
Apr 2019 - Present (6 years 1 month)
Responsible for maintaining customer satisfaction by efficiently handling product returns and providing solutions to customer inquiries. Collaborated with team members to ensure smooth operations and support store leadership through scheduling and training.
Desk Assistant
Western Illinois University
Jan 2023 - Jun 2024 (1 year 5 months)
Managed incoming mail and packages, assisted guests, and provided friendly service to residents. Maintained communication logs and reported issues to university officials.
Human Resources Intern
Sherwin-Williams Paint
May 2024 - Aug 2023 (-1 years 3 months)
Supported the HR team in hiring processes, maintained candidate relationships, and assisted in employee engagement initiatives. Managed confidential employee records and contributed to internal events for professional development.
Resident Assistant
Western Illinois University
Aug 2021 - May 2023 (1 year 9 months)
Oversaw a diverse residence hall floor, enforced rules, and managed administrative tasks. Developed and led programs to foster community engagement and received recognition for outstanding programming.
Education
Degrees, certifications, and relevant coursework
WUWestern Illinois University
Bachelor of Business, Human Resource Management
Bachelor of Business with a focus on Human Resource Management.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Brianna?
You can contact Brianna and 90k+ other talented remote workers on Himalayas.
Message BriannaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
