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Cassandra West

@cassandrawest

Human Resource Operations professional at ACCEL Schools supporting FMLA and ADA processes for employees and managers.

At ACCEL Schools, I support HR operations across a multi-state school network, including employee lifecycle administration, employee relations activities, and HRIS implementation. I also support employees and managers through FMLA leave and ADA accommodation processes.

I prepare and revise union and non-union employment contracts, maintain HR and personnel records, and create job aids to support consistent practices. At Bass Pro Shops/Cabela’s, I managed full-cycle recruitment, coordinated employee engagement initiatives, and processed payroll submissions and corrections.

I hold a Bachelor of Science in Labor and Human Resources from Pennsylvania State University and am SHRM-CP certified.

Experience

Work history, roles, and key accomplishments

Current

Human Resource Operations

Current

ACCEL Schools

Jul 2024 - Present (2 years 3 months)

Support employee relations, lifecycle processes, and HRIS administration for a multi-state network of over 150 schools. Assist over 5000 employees with FMLA and ADA processes, maintain records, and prepare employment contracts.

Employee Relations HR Operations HRIS Administration FMLA ADA Onboarding Offboarding Policy Administration Payroll Coordination Compliance Records Management

Human Resource Coordinator

Bass Pro Shops/Cabela's

Jul 2022 - Jul 2024 (2 years)

Managed full-cycle recruitment, employee engagement, and benefits support for a workforce of over 100 employees. Processed payroll, completed safety audits, and supported new store openings.

Full cycle Recruitment Employee Engagement Benefits Administration Payroll Processing Safety Audits Coupa P&L Support

Bank Teller

First Federal Lakewood

Oct 2020 - Jul 2022 (1 year 9 months)

Processed customer transactions accurately while following established procedures and financial controls. Maintained clear records and provided responsive customer service while handling confidential financial information.

Customer Service Financial Transactions Record keeping Confidentiality

Human Resources Intern

Braathe Enterprise

May 2019 - Dec 2019 (7 months)

Supported recruitment of summer and fall interns, including candidate sourcing and coordination with organizational teams. Assisted with onboarding and intern placement and contributed to projects involving job platforms and marketing materials.

Recruitment Candidate Sourcing Onboarding Internship Placement Marketing