Open to opportunities

Milan Dixon

@milandixon

Message

Dedicated customer service representative with a passion for research.

Jamaica

Message

What I'm looking for

I am looking for a role that allows me to grow and make an impact.

My name is Milan Dixon, and I am a hard-working young lady dedicated to applying exceptional time and effort to all my pursuits. Currently pursuing an Associate's Degree in Business Administration at Portmore Community College, I have developed a strong foundation in various business principles. My experience as a Customer Service Representative at Sagility has honed my communication skills and ability to provide timely and accurate information to callers.

In addition to my academic and professional endeavors, I actively participate in extracurricular activities such as the Badminton Club and the Tourism Action Club, where I serve as Secretary. I am passionate about researching and exploring new ideas, which I believe contributes to my effectiveness as a team player. I aim to make a meaningful impact in dynamic environments, leveraging my skills in customer service and attention to detail.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Sagility

Apr 2021 - Present (4 years 2 months)

Responsible for providing timely and accurate information to incoming callers, ensuring excellent customer service and support.

Communication Customer Service Microsoft Office Suite Multitasking Research

Education

Degrees, certifications, and relevant coursework

Portmore Community College

Associate's Degree, Business Administration

2024 -

Jose Marti Technical High School

Tourism

2019 - 2020

Studied Tourism, Entrepreneurship, and Communication Studies.

Holy Childhood High School

General Studies

2014 - 2019

Completed studies in Principles of Business, Electronic Document Preparation & Management, English Language, Mathematics, Social Studies, Office Administration, and Economics.