Shelloy Peart
@shelloypeart
Dedicated customer service representative with strong administrative skills.
What I'm looking for
I am a self-driven and disciplined individual with a strong background in customer service and administrative roles. My experience as a Customer Service Representative at The Office Gurus has equipped me with exceptional communication skills and the ability to handle inquiries professionally across various channels. I consistently meet performance targets and maintain a high-quality score, demonstrating my commitment to excellence.
In addition to my customer service experience, I have volunteered as a Library Assistant at Stony Hill Public Library, where I honed my organizational skills and learned the importance of teamwork. I am passionate about fostering a positive work environment and inspiring others to achieve their best. I am confident that my skills and dedication will contribute positively to your organization.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
The Office Gurus
May 2022 - May 2023 (1 year)
Handled customer inquiries through various channels, met performance targets, escalated issues, and documented interactions. Maintained high-quality service levels and identified opportunities for improvement.
Library Assistant
Stony Hill Public Library
Apr 2020 - Apr 2020 (0 months)
Assisted in library operations by filing, operating printers and photocopiers, restocking books, and organizing library cards. Provided customer assistance and logged information using Microsoft Word.
Education
Degrees, certifications, and relevant coursework
Business Administration
Certificate pending, Business Administration
Pursuing a certificate in Business Administration to further enhance administrative and business skills.
Math's Unlimited
Level I Award in Customer Service, Mathematics
2021 - 2022
Engaged in additional studies to enhance mathematical skills and knowledge.
Oberlin High School
Caribbean Secondary Education Certificate, General Education
2015 - 2020
Completed secondary education with a focus on various subjects including Physical Education, English Language, English Literature, Family and Resource Management, and Social Studies.
Availability
Location
Authorized to work in
Job categories
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