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Open to opportunities

Shelloy Peart

@shelloypeart

Dedicated customer service representative with strong administrative skills.

Jamaica

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills while contributing to a positive team environment.

I am a self-driven and disciplined individual with a strong background in customer service and administrative roles. My experience as a Customer Service Representative at The Office Gurus has equipped me with exceptional communication skills and the ability to handle inquiries professionally across various channels. I consistently meet performance targets and maintain a high-quality score, demonstrating my commitment to excellence.

In addition to my customer service experience, I have volunteered as a Library Assistant at Stony Hill Public Library, where I honed my organizational skills and learned the importance of teamwork. I am passionate about fostering a positive work environment and inspiring others to achieve their best. I am confident that my skills and dedication will contribute positively to your organization.

Experience

Work history, roles, and key accomplishments

SL

Library Assistant

Stony Hill Public Library

Apr 2020 - Apr 2020 (0 months)

Assisted in library operations by filing, operating printers and photocopiers, restocking books, and organizing library cards. Provided customer assistance and logged information using Microsoft Word.

Education

Degrees, certifications, and relevant coursework

BA

Business Administration

Certificate pending, Business Administration

Pursuing a certificate in Business Administration to further enhance administrative and business skills.

MU

Math's Unlimited

Level I Award in Customer Service, Mathematics

2021 - 2022

Engaged in additional studies to enhance mathematical skills and knowledge.

OS

Oberlin High School

Caribbean Secondary Education Certificate, General Education

2015 - 2020

Completed secondary education with a focus on various subjects including Physical Education, English Language, English Literature, Family and Resource Management, and Social Studies.

Tech stack

Software and tools used professionally

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Shelloy Peart - Customer Service Representative - The Office Gurus | Himalayas