Mikun Fash
@mikunfash
I lead client relationships, sales teams, and customer service operations.
NigeriaWhat I'm looking for
I've supported customer service and sales operations at UTY Crystals Empire and Discovery Service Limited, resolving inquiries, managing records, and building client trust through consistent follow-up.
At Discovery Service Limited, I guided prospective clients through UK work visa application requirements and communicated the company’s 80% Certificate of Sponsorship payment subsidy. My performance led to a supervisory role, where I coordinated daily client relationship and sales operations, assigned responsibilities, monitored productivity, and handled escalated customer issues.
I've trained and mentored team members, motivated teams toward sales and service targets, and collaborated with management to improve customer experience and sales processes.
My background also includes teaching Office Practice and Commerce, alongside administrative work in records management, correspondence, scheduling, data entry, and front-desk support.
Experience
Work history, roles, and key accomplishments
Sales Consultant and Client Relationship Officer
Discovery Service Limited
Mar 2025 - Mar 2026 (1 year)
Contacted prospective clients to confirm interest in UK employment opportunities and educated them on the visa process. Promoted to supervise and coordinate a team, leading daily operations and training new members.
Teacher
The SmartAcademy
Jul 2025 - Jul 2025 (0 months)
Developed and executed lesson plans for Commerce, conducted assessments, managed classroom for over 20 students, and provided administrative support.
Customer Service Representative
UTY Crystals Empire
Aug 2024 - Feb 2025 (6 months)
Responded to customer inquiries via phone, email, and chat, ensuring timely issue resolution. Provided product information, processed orders, managed returns, and upsold products to drive revenue.
Subject Teacher
Ogijo Comprehensive Senior High School
Sep 2023 - Apr 2024 (7 months)
Facilitated lessons in Office Practice for Senior Secondary levels, managing classroom operations and student records. Developed lesson plans and assessed student performance through tests and examinations.
Secretary
Best Brain Educational Consult
Jul 2022 - Feb 2023 (7 months)
Managed front desk, handled inquiries, drafted correspondence, maintained filing systems, scheduled appointments, and performed data entry using Microsoft Office.
Education
Degrees, certifications, and relevant coursework
Tai Solarin University of Education
Bachelor of Education, Business Education
Pursued a Bachelor of Education in Business Education, focusing on office practice, business communication, and administrative management.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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