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Glory LovedayGL
Open to opportunities

Glory Loveday

@gloryloveday

Customer-focused sales and service professional with strong communication skills.

Nigeria
Message

What I'm looking for

I seek a customer- or sales-focused role in a collaborative company where I can drive revenue, enhance client relationships, and grow professionally.

I am a dedicated sales and customer service professional with experience across sales, customer support, events, laboratory assistance, HR, and teaching roles. I deliver results by building strong client relationships, meeting sales targets, and ensuring high levels of customer satisfaction.

My background includes roles as a Sales Executive, Customer Service Representative, Ticket Attendant in the UAE, Laboratory Assistant, HR Manager, and Class Teacher, where I developed skills in communication, problem solving, CRM systems, and time management. I have also completed training in CRM, TESOL/TEFL, COVID-19 swabbing techniques, and biomedical research.

I bring adaptability, attention to detail, and a service-oriented mindset; I seek opportunities where I can contribute to revenue growth, improve customer experience, and continue developing professionally.

Experience

Work history, roles, and key accomplishments

KA

Game Ticket Attendant

Kids Arena

Mar 2022 - Apr 2023 (1 year 1 month)

Monitored activities to maintain safety, assisted and participated in children's activities, and supported promotion of facilities and special events to enhance guest satisfaction.

SL

Laboratory Assistant

Shalom Medical Laboratory

Jan 2020 - Aug 2020 (7 months)

Maintained error-free documentation of tests, operated and sterilised laboratory equipment, prepared reagents to standard ratios, and executed routine experiments and equipment calibrations.

BS

Class Teacher

Boys Model Secondary School

Jan 2018 - Dec 2019 (1 year 11 months)

Assisted in lesson planning and delivery, provided one-on-one support to students including those with dyslexia, and contributed to school improvement efforts that raised student performance.

Education

Degrees, certifications, and relevant coursework

WC

Woman Biomedical Research Advancement Project (WRAP) Drosophila Biomedical Research Training Centre

Biomedical Research

2024 - 2024

Attended Drosophila biomedical research training through the WRAP programme in 2024.

FI

Filipino International Training Institute

Swab Test Training Certificate

2023 - 2023

Completed swab test training and COVID-19 swabbing technique certification in 2023.

SH

Side Hustle

Certificate of Completion, Customer Relationship Management

2023 - 2023

Completed a Customer Relationship Management certificate of completion in March 2023.

WA

World TESOL Academy

TESOL/TEFL Certificate, Teaching English as a Second/Foreign Language

2023 - 2023

Completed TESOL/TEFL certification in 2023.

National Youth Service Corps logoNC

National Youth Service Corps

Certificate of National Youth Service

2018 - 2019

Completed mandatory National Youth Service Corps (NYSC) programme in 2019.

TU

Tansian University

Bachelor of Science, Microbiology

2013 - 2017

Completed a Bachelor of Science in Microbiology at Tansian University between 2013 and 2017.

AS

Abayi International Secondary School

West African Senior School Certificate (WAEC)

2006 - 2012

Attended Abayi International Secondary School and completed WAEC examinations in 2012.

DS

Danchimma Nigeria America Laboratory School

First School Leaving Certificate

2001 - 2006

Completed primary education and obtained the First School Leaving Certificate in 2006.

Tech stack

Software and tools used professionally

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Glory Loveday - Sales Executive - Capital Luxury Transit | Himalayas