Glory Loveday
@gloryloveday
Customer-focused sales and service professional with strong communication skills.
What I'm looking for
I am a dedicated sales and customer service professional with experience across sales, customer support, events, laboratory assistance, HR, and teaching roles. I deliver results by building strong client relationships, meeting sales targets, and ensuring high levels of customer satisfaction.
My background includes roles as a Sales Executive, Customer Service Representative, Ticket Attendant in the UAE, Laboratory Assistant, HR Manager, and Class Teacher, where I developed skills in communication, problem solving, CRM systems, and time management. I have also completed training in CRM, TESOL/TEFL, COVID-19 swabbing techniques, and biomedical research.
I bring adaptability, attention to detail, and a service-oriented mindset; I seek opportunities where I can contribute to revenue growth, improve customer experience, and continue developing professionally.
Experience
Work history, roles, and key accomplishments
Sales Executive
Capital Luxury Transit
Jan 2024 - Present (1 year 11 months)
Identified and pursued new business opportunities and implemented sales strategies that drove revenue growth while negotiating contracts and maintaining client relationships.
Game Ticket Attendant
Kids Arena
Mar 2022 - Apr 2023 (1 year 1 month)
Monitored activities to maintain safety, assisted and participated in children's activities, and supported promotion of facilities and special events to enhance guest satisfaction.
Customer Service Representative
Euro Mega Atlantic Company
Feb 2021 - Sep 2021 (7 months)
Handled customer inquiries across channels, resolved complaints and order issues, maintained detailed transaction records, and coordinated with internal teams to ensure service quality.
Human Resources Manager
Konga Xpress Delivery Logistics
Jan 2019 - Dec 2020 (1 year 11 months)
Managed recruitment, payroll accuracy, benefits administration, job descriptions and staff training, and oversaw employee health, safety and welfare functions.
Laboratory Assistant
Shalom Medical Laboratory
Jan 2020 - Aug 2020 (7 months)
Maintained error-free documentation of tests, operated and sterilised laboratory equipment, prepared reagents to standard ratios, and executed routine experiments and equipment calibrations.
Presiding Officer
INEC Ad-hoc Staff
Jan 2019 - Dec 2019 (11 months)
Received and recorded postal vote deliveries, ensured proper conduct of voting at the polling unit, and coordinated voter and polling unit procedures during NYSC service.
Class Teacher
Boys Model Secondary School
Jan 2018 - Dec 2019 (1 year 11 months)
Assisted in lesson planning and delivery, provided one-on-one support to students including those with dyslexia, and contributed to school improvement efforts that raised student performance.
Education
Degrees, certifications, and relevant coursework
Woman Biomedical Research Advancement Project (WRAP) Drosophila Biomedical Research Training Centre
Biomedical Research
2024 - 2024
Attended Drosophila biomedical research training through the WRAP programme in 2024.
Filipino International Training Institute
Swab Test Training Certificate
2023 - 2023
Completed swab test training and COVID-19 swabbing technique certification in 2023.
Side Hustle
Certificate of Completion, Customer Relationship Management
2023 - 2023
Completed a Customer Relationship Management certificate of completion in March 2023.
World TESOL Academy
TESOL/TEFL Certificate, Teaching English as a Second/Foreign Language
2023 - 2023
Completed TESOL/TEFL certification in 2023.
National Youth Service Corps
Certificate of National Youth Service
2018 - 2019
Completed mandatory National Youth Service Corps (NYSC) programme in 2019.
Tansian University
Bachelor of Science, Microbiology
2013 - 2017
Completed a Bachelor of Science in Microbiology at Tansian University between 2013 and 2017.
Abayi International Secondary School
West African Senior School Certificate (WAEC)
2006 - 2012
Attended Abayi International Secondary School and completed WAEC examinations in 2012.
Danchimma Nigeria America Laboratory School
First School Leaving Certificate
2001 - 2006
Completed primary education and obtained the First School Leaving Certificate in 2006.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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