Mike WilliamsMW
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Mike Williams

@mikewilliams

Service-oriented leader with extensive experience in driving customer satisfaction.

Philippines
Message

I'm a passionate and results-oriented professional with over 20 years of experience in various fields, including customer service leadership, training, content creation, and even audio/video production! This diverse background allows me to bring a unique perspective and a blend of skills to the table.

Whether it's leading a team, crafting engaging content, or resolving complex customer issues, I thrive in collaborative environments where I can leverage my expertise to achieve success. My focus is always on exceeding expectations, fostering positive relationships, and driving growth. I'm confident that my proven track record of success in customer service, combined with my adaptability and strong communication skills, would make me a valuable asset to your team.

Experience

Work history, roles, and key accomplishments

ST

ICT Training Officer

South Eastern Health and Social Care Trust

Jan 2018 - Jan 2020 (2 years)

Key role in enhancing staff skills through ICT training in various settings. Co-authored training materials for Maxims mental health app, achieving 83% delivery rate to staff. Specialized in mobile technology training to boost productivity.

Education

Degrees, certifications, and relevant coursework

Mike hasn't added their education

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Mike Williams - Technical Support Specialist - Hospitable, Inc. | Himalayas