Mike Thomas

Led a team of 18 Solutions Architects to transform complex business requirements into cloud infrastructures for public sector higher education institutions and state and local governments. Developed business and technical strategies that exceeded sales and tech goals each year. Managed a $150M business with consistent YoY growth of 25%+.

Assembled a high performing team of more than 40 individuals from scratch to modernize Amazon HR’s content management solution. Designed and implemented cloud solutions to manage hiring for 97% of Amazon hires with an anticipated 1.5 million hires per year. Responsible for reducing support cases by 50% by identifying and correcting defects and deficiencies in the platform.

Initiated, planned, and directed all functions of the business. Managed client relationships, negotiation, and invoicing. Provided technical expertise, guidance, and profession services.

Responsible for hiring, onboarding, and developing a team of 9 developers to implement content management solutions. Resolved sanctions placed by Centers for Medicare & Medicaid Services (CMS) banning the sale of new products for Part C and Part D Medicare. Utilized OnBase to create software solutions that solve business needs.

Responsible for 4 Professional Services employees. Led post sales implementation and installations. Translated complex business problems into technical requirements.

Tested products in accordance with test plans and procedures. Provided tier two technical assistance and support. Discovered and documented in detail over 600 defects.

Completed a Master's degree focusing on Data Analytics. Studied advanced concepts in business administration with a specialization in data interpretation and application.

Obtained a Bachelor of Science degree with a focus on Managerial and Financial Accounting. Gained foundational knowledge in accounting principles, financial reporting, and managerial decision-making.