Lisa H

- Spearheaded the development of standardized processes for a newly formed department at Availity, harmonizing diverse methodologies into an integrated framework.
- Led a high-caliber team of 11 Solutions Engineers, acting as product Subject Matter Experts (SMEs) during the sales cycle, and providing expert consultation throughout web portal and B2B solutions implementation.
- Reduced the implemen

- Collaborate closely with clients, technical experts, product teams, and Account Executives to present product functionalities, translating them into tangible work requirements for web portal and B2B solutions deployment.
- Partner with Account Executives to formulate optimal sales strategies and client engagement approaches.
- Develop comprehensive Product Workshops to explain the implementation

- Collaborated with clients, technology, and leadership to architect innovative cloud-native solutions during the presales phase.
- Led solution design for cloud-native applications on Google Cloud Platform (GCP), ensuring robustness and value for clients.
- Participated actively as a member of Google's Extended Workforce program, providing invaluable support to clients navigating GCP environment

- Collaborated closely with clients, technical resources, sales, and leadership to architect dynamic cloud-native applications and data solutions.
- Championed best practices in cloud-native methodologies, including Google Workspace, Google Cloud Platform, Google Products, and APIs.
- Engineered solutions aligned with cost-efficiency, quality enhancement, scalability, and compliance.

- Collaborated with project teams to translate user stories into actionable system integrations, yielding well-crafted solutions while documenting existing systems.
- Crafted application solutions tailored to meet cost-efficiency, quality, compliance, and functionality requirements.
- Documented conceptual and logical database models, UI/UX requirements, and Architecture

- Collaborated with customer and technology teams using standard SDLC processes to deliver CMS reporting to compliance and regulatory standards.
- Collaborated on the design and delivery of systems aimed at achieving mandated CMS reporting and IT objectives.
- Led large, diverse teams of business, and I.T. stakeholders to ensure quality, repeatable development of CMS reporting.

Creative Memories - App Systems Analyst: Enhanced e-commerce functionality, optimizing operations.

MoneyGram International - Analyst: Redesigned CRM/Ticketing System, enabling data mining and supporting strategic initiatives.

Lexis Nexis - Programming/ETL: Executed bankruptcy data tasks, adhering to best practices. Led documentation development, a lasting resource for informed decision-making.