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@mikehanson
Experienced IT Project Manager with a focus on healthcare technology.
With over 20 years of experience in Healthcare Information Technology, I have dedicated my career to leading teams and managing complex IT projects that drive organizational growth and efficiency. My journey has been marked by a commitment to excellence, as I have consistently exceeded project completion targets while reducing costs and enhancing productivity.
In my current role as a Senior Solutions Architect at Adventist Healthcare, I spearhead the management of diverse IT performance plans, aligning technology solutions with strategic business objectives. My ability to collaborate cross-functionally with stakeholders and technical personnel has been pivotal in ensuring seamless integration of IT solutions, ultimately leading to improved operations and customer satisfaction.
Throughout my career, I have been recognized for my strong communication skills and my focus on customer service. I am passionate about mentoring and upskilling my teams, fostering an environment where innovation and efficiency thrive. I am now looking to leverage my extensive experience in a challenging new role that allows me to continue making a significant impact in the healthcare IT sector.
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Work history, roles, and key accomplishments
Adventist Healthcare
Jan 2020 - Present (5 years 10 months)
Spearheaded the management of a diverse IT performance plan portfolio, successfully aligning technology solutions with strategic business objectives to drive organization growth and efficiency. Assumed a pivotal role in senior leadership reporting activities, providing comprehensive insights into IT initiatives, progress, and performance metrics.
Adventist Healthcare
Jan 2020 - Present (5 years 10 months)
Led successful delivery of medium to large scale IT projects, ensuring adherence to project timelines, scope, and quality standards, resulting in enhanced operations efficiency and customer satisfaction. Collaborated closely with the Project Management Office (PMO) to analyze and strategize new projects, conducting thorough assessments and formulating comprehensive plans to align project objective
Kaiser Permanente
Jan 2019 - Present (6 years 10 months)
Responsible for successfully overseeing small- and large-scale construction-based projects, developing comprehensive project plans that incorporated all aspects of project management. Assumed a key role in training and upskilling the project team on all aspects of MS Project plan creation, updating, and publishing.
S2N Technology Group
Jan 2017 - Present (8 years 10 months)
Responsible for large low voltage installation projects, managing project schedule, risk, billing, issue and change management aspects of the field installation. Monitored and reported on KPI (Key Performance Indicators) to ensure the health of the project.
Sevatec
Jan 2017 - Present (8 years 10 months)
Assumed project management responsibilities for in-process and new projects including PC refreshes and software upgrades. Managed project schedule, scope, communication, risk, and cost for each project, leading stakeholders and technical teams from project initiation through completion.
Inova Health System
Jan 2003 - Present (22 years 10 months)
Managed the installation, testing and support of IS hardware and software with end users, providing thorough analysis and timely resolution of assigned tasks. Routinely top engineer in terms of volume of tickets closed and lowest return call rate.
Inova Health System
Jan 2003 - Present (22 years 10 months)
Streamlined IT processes for Inova Medical Group, reducing costs and completing IT deliverables in days instead of weeks. Simplified IT budgeting planning and tracked estimated vs. actual cost, resulting in more accurate budget planning and forecasting.
Inova Health System
Jan 2003 - Present (22 years 10 months)
Responsible for medium to large complex IT projects, managing IT installations at over seventy-five new facility/acquisition projects and EPIC PC installations across the organization (~6000 PCs). Project Management included all aspects from planning through installation, managing 4-15 contractors.
Inova Health System
Jan 2003 - Present (22 years 10 months)
Developed project plans and timelines for system implementations, co-managing IT installations at over twenty-five new facility/acquisition projects. Managed the PC refresh project across the entire organization, replacing older model PCs and Windows 2000 OS.
Inova Health System
Jan 2003 - Present (22 years 10 months)
Assisted customers in the specification of technology purchases and worked with end users to provide IT solutions to meet their needs. Documented solutions to expand knowledgebase and created a document repository for IT documents.
Inova Health System
Jan 2003 - Present (22 years 10 months)
Provided first level support of IS problems, triaging problems to isolate root cause to facilitate system restoration. Escalated to second and third level support in accordance with SLAs, routinely achieving top analyst in terms of first call completion rate.
Degrees, certifications, and relevant coursework
A.A.S. Network Engineering, Network Engineering
Completed an Associate of Applied Science degree with a focus on Network Engineering. Gained foundational knowledge and practical skills in network infrastructure and systems.
B.S. Kinesiology, Kinesiology
Earned a Bachelor of Science degree in Kinesiology. Studied the mechanics of body movement and its impact on health and performance.
Software and tools used professionally
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