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Cory PCP
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Cory P

@coryp

Project Manager delivering transformative IT initiatives with disciplined execution.

United States
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What I'm looking for

I’m looking to lead end-to-end IT programs, align executives and cross-functional teams, and drive measurable efficiency gains through disciplined risk, budget, and change management using Agile and Waterfall.

I’m an innovative, results-driven Project Manager with 25+ years delivering transformative IT and business initiatives across diverse industries. I lead high-impact projects that stay on time, within scope, and under budget through disciplined planning, modern tools, and proven methodologies.

In my current role, I lead 30–40 concurrent implementation and onboarding projects, owning delivery from initiation through closure in complex environments. I’ve managed high-value programs exceeding $1M in revenue, consistently optimizing workflows to finish within or below allocated hours while keeping cross-functional teams aligned to shared goals.

Previously, I managed a national service desk for a 900M revenue organization using Jira Service Management, reducing time to resolution and improving equipment recovery processes with a FedEx + QR code return workflow. I also led change management through the Change Advisory Board (CAB) and improved helpdesk performance via training and workflow redesign.

Earlier leadership includes Director of Application Services and Director of Information Technology, where I delivered major infrastructure refreshes, Office 365 migrations with multi-factor authentication, and enterprise document automation with OnBase. I established vendor strategies, strengthened security and compliance (HIPAA/SOX), implemented monitoring and MDM platforms, and built teams through mentorship, coaching, and operational excellence.

Experience

Work history, roles, and key accomplishments

AS

Service Desk Manager & PM

AWP Safety

Oct 2023 - Oct 2024 (1 year)

Managed an IT service desk team of 12 supporting a national business (180 offices, $900M revenue) with 1,900 tickets/month in Jira Service Management. Reduced time-to-resolution by 14% (19 hours), implemented an IT return workflow using FedEx and QR codes, and led IT chargeback and Change Advisory Board (CAB) activities.

JC

Director of Application Services

JFSA Cleveland

Jul 2020 - Jun 2023 (2 years 11 months)

Delivered a $300K infrastructure refresh integrating VMware, SAN storage, and high-availability switching, while managing projects across 35 sites. Led an EHR implementation improving efficiency 30% and billing accuracy, completed an Office 365 migration with MFA, and reduced helpdesk resolution time by 15% through workflow redesign and training.

KH

Director of Information Technology

Koinonia Homes

Feb 2013 - Apr 2020 (7 years 2 months)

Managed IT for a $102M organization with 700 users across 65 group homes, overseeing infrastructure, procurement, risk management, and change management. Achieved 92% network uptime via SolarWinds, implemented secure connectivity at 68 sites, and led major platforms including HIPAA-aligned Microsoft 365 SSO (ADFS), OnBase, MDM (MaSS360), and Exchange-to-Office 365 migration.

Education

Degrees, certifications, and relevant coursework

TP

The Art Institute of Philadelphia

Associate Degree in Technology, Visual Communications

1988 - 1992

Associate Degree in Technology in Visual Communications at The Art Institute of Philadelphia from 1988 to 1992.

Tech stack

Software and tools used professionally

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