Open to opportunities

Miguel Jota

@migueljota

Message

I am an IT services analyst specializing in cloud integration and endpoint management.

Brazil

Message

What I'm looking for

I’m seeking roles focused on cloud-first endpoint and infrastructure management where I can standardize deployments, improve security and device health, collaborate with IT/security teams, and drive operational efficiency and cost savings.

I am an IT services analyst focused on cloud integration, endpoint management, and Windows servicing for enterprise customers.

At Avanade I support the PCY Device & Deployment team, integrating Azure AD, Intune, Autopilot, MDT, and SCCM to automate deployments, enforce compliance, and maintain security baselines such as BitLocker and Defender. I leverage Endpoint Analytics and Log Analytics to monitor device health, troubleshoot issues, and oversee full lifecycle management.

Previously I managed data center infrastructure, VMware, network devices, Veeam backups and implemented Grafana integrations to enhance reporting and analytics. I drive standardization, operational efficiency, and provide technical guidance to IT and security teams to enable organizational success.

Experience

Work history, roles, and key accomplishments

Current

IT Services Analyst

Current

Avanade

Feb 2025 - Present (7 months)

Support enterprise customers in the PCY Device & Deployment team, integrating Azure AD, Intune, Autopilot and SCCM for secure automated device deployments and lifecycle management.

Azure AD Intune Autopilot SCCM Endpoint Analytics Log Analytics Deployment

IT Services Analyst

Benteler Automotive Systems

Jul 2020 - Feb 2025 (4 years 7 months)

Managed local IT services including assets, infrastructure, VMware and networking; integrated Grafana with OPC UA for dashboards and implemented Veeam backups while controlling IT budget and reducing costs.

VMWare Grafana OPC UA Ruckus Cisco Data Center Network Administration

IT Supervisor

Vard Promar Shipyard

Jul 2020 - Nov 2021 (1 year 4 months)

Managed IT services, budgets and contracts, improved ERP functionality by 15% through user training and updates, and owned overall infrastructure and systems availability.

IFS ERP Infrastructure Management Budget Management Vendor Management Windows Server Network Administration

IT Analyst

Vard Promar Shipyard

Mar 2019 - Jul 2020 (1 year 4 months)

Implemented and maintained Microsoft services (AD, File/Print, WSUS), segmented networks with content filtering, deployed Unifi Wi-Fi centralized management, and supported Cisco switches and servers.

Active Directory WSUS Cisco Catalyst Segmentation VPN VoIP

Technical IT Analyst

Price Computer Comércio e Serviços LTDA

Apr 2014 - Feb 2019 (4 years 10 months)

Configured equipment and implemented/maintained data center infrastructure for clients, administered networks and servers, and provided on-site and remote technical support.

Data Center Network Administration Remote Support

IT Specialist Technician

SEERC

Jan 2012 - Jul 2012 (6 months)

Provided IT support and maintained networks, AD servers, backups, operating systems and data center equipment under a one-year contract, resolving data communication and security issues.

Active Directory Backup Network Security Routers

International Intern

IT Solutions Co

Jan 2010 - Dec 2010 (11 months)

Provided technical support across Mac, Windows and Linux platforms and gained hands-on experience in structured cabling, IPv4, wireless AP/WDS, VOIP and Windows Server administration.