MS
Open to opportunities

Mickayle Smidt

@mickaylesmidt

Dedicated customer service advisor with strong problem-solving skills.

South Africa
Message

What I'm looking for

I am looking for a role that offers growth opportunities and a supportive team environment.

I am a motivated and ambitious individual currently working as a Customer Service Advisor at Sigma Connected SA. My role involves assisting in the duties of a remote metering specialist and managing team emails as a bucket captain. I pride myself on my ability to learn quickly and adapt to new challenges, which has allowed me to develop a wealth of product knowledge.

Prior to my current position, I worked at Silverbirch Kitchens for seven years, where I undertook various general work duties, including cleaning, painting, and assisting with the installation and maintenance of cupboards. My experiences have equipped me with a strong work ethic and the ability to thrive in pressurized situations, making me a valuable team player.

Experience

Work history, roles, and key accomplishments

SS
Current

Customer Service Advisor

Sigma Connected SA

Jan 2023 - Present (2 years 6 months)

Assisted in duties of a remote metering specialist and managed team emails as a bucket captain. Demonstrated strong billing and product knowledge.

SK

General Worker

Silverbirch Kitchens

Jan 2016 - Present (9 years 6 months)

Performed general work duties including cleaning, painting, and sanding of boards. Assisted with onsite work such as installing and maintaining cupboards.

Education

Degrees, certifications, and relevant coursework

MS

Mountview High School

Senior Certificate, General Studies

Completed Grade 12 with a focus on a diverse range of subjects including Afrikaans, English, Mathematics Literacy, Life Orientation, Economics, History, and Geography. Gained foundational knowledge across humanities and quantitative fields.

Tech stack

Software and tools used professionally

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