Mickayle Smidt
@mickaylesmidt
Dedicated customer service advisor with strong problem-solving skills.
What I'm looking for
I am a motivated and ambitious individual currently working as a Customer Service Advisor at Sigma Connected SA. My role involves assisting in the duties of a remote metering specialist and managing team emails as a bucket captain. I pride myself on my ability to learn quickly and adapt to new challenges, which has allowed me to develop a wealth of product knowledge.
Prior to my current position, I worked at Silverbirch Kitchens for seven years, where I undertook various general work duties, including cleaning, painting, and assisting with the installation and maintenance of cupboards. My experiences have equipped me with a strong work ethic and the ability to thrive in pressurized situations, making me a valuable team player.
Experience
Work history, roles, and key accomplishments
Customer Service Advisor
Sigma Connected SA
Jan 2023 - Present (2 years 6 months)
Assisted in duties of a remote metering specialist and managed team emails as a bucket captain. Demonstrated strong billing and product knowledge.
General Worker
Silverbirch Kitchens
Jan 2016 - Present (9 years 6 months)
Performed general work duties including cleaning, painting, and sanding of boards. Assisted with onsite work such as installing and maintaining cupboards.
Education
Degrees, certifications, and relevant coursework
Mountview High School
Senior Certificate, General Studies
Completed Grade 12 with a focus on a diverse range of subjects including Afrikaans, English, Mathematics Literacy, Life Orientation, Economics, History, and Geography. Gained foundational knowledge across humanities and quantitative fields.
Availability
Location
Authorized to work in
Job categories
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