focus is a senior-level, remote individual contributor role in Strategic Account Management, Enterprise Customer Success, or Client Partnerships, where I can leverage my clinical and commercial expertise to strengthen customer retention, grow existing accounts, and contribute to sustainable organizational success.
Looking for a job
Michelle Stark
@michellestark
Strategic healthcare technology and enterprise account leader with 20+ years' expertise (RN, BSN), business leadership MBA
United StatesWhat I'm looking for
Strategic healthcare technology and enterprise account leader with 20+ years of experience combining clinical expertise (RN, BSN), business leadership (MBA), and a proven record of commercial success. Specialized in executive relationship management, enterprise customer success, AI-powered healthcare SaaS, revenue cycle management, and digital health transformation.
Known for building trusted partnerships with healthcare executives, driving adoption, expanding strategic accounts, and delivering measurable customer value. Seeking a senior-level remote opportunity focused on strategic account management, customer retention, client partnerships, and sustainable account growth.
Experience
Work history, roles, and key accomplishments
CO
Current
National Sales Leader
ColigoMed
Mar 2026 - Present (7 months)
Develops strategic growth and adoption roadmaps for provider organizations evaluating AI-enabled prior authorization, remote patient monitoring, chronic care management, and readmission-reduction programs. Engages C-suite, physician, clinical, and operational stakeholders to align solutions with care-delivery and financial goals.
AT
Account Executive
Athelas / Commure Technology
Sep 2024 - Dec 2025 (1 year 3 months)
Managed executive relationships with multi-state provider groups and management services organizations, connecting AI-powered revenue cycle and care-engagement solutions to operating needs. Generated $1.5M in new business in the first quarter and developed strategic partnerships with Samsung and AT&T for remote patient monitoring and chronic care management programs.
KA
Account Director
Keysight Technologies / Eggplant AI
Feb 2018 - Jun 2024 (6 years 4 months)
Owned strategic enterprise healthcare relationships across discovery, executive alignment, solution adoption, and expansion planning. Advised stakeholders on AI-driven testing, automation, digital twin technology, and performance optimization, supporting enterprise account growth with quotas up to $1.8M and peak annual performance of $8M.
RD
Healthcare Solutions Sales Executive
Ricoh IT SaaS Division
Jun 2014 - Nov 2017 (3 years 5 months)
Managed healthcare, government, VA, and military health system relationships for enterprise software, analytics, Smart ICU, and IT middleware offerings. Coordinated solution demonstrations, webinars, launches, and technical resources, exceeding annual quotas ranging from $200K to $625K.
NC
Healthcare Management Consultant
NTT DATA Corporation
Aug 2009 - Mar 2013 (3 years 7 months)
Advised healthcare leaders on cloud telemedicine, remote monitoring, EHR-integrated solutions, workflow redesign, and large-scale technology adoption. Expanded existing customer accounts by 30% while delivering $1.2M against a $1M revenue quota.
HD
Performance Improvement Director
HCA East Florida Division
Led hospital-wide education, engineered an AMA Accredited CME Program, and directed clinical performance improvement and emergency management education over a ten-year tenure.
ID
Global Adoption Expert
IBM / U.S. Department of Defense
Supported worldwide EHR adoption across military treatment facilities as a provider technology expert.
BE
Evolving Technologies Adoption Expert
BearingPoint/KPMG
Advised federal government on evolving technologies adoption, including prison health systems and Meaningful Use audit preparations.
AV
Neurology/ALS Sales Account Manager
Aventis
Led neurology/ALS sales account management and education, achieving top national account manager performance and 30% revenue growth.
Education
Degrees, certifications, and relevant coursework
Nova Southeastern University
MBA, Business Administration
Earned a Master of Business Administration from Nova Southeastern University.
Barry University School of Nursing
BSN, Nursing
Earned a Bachelor of Science in Nursing from Barry University School of Nursing.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
105k-160k USD
Social media
Job categories
Skills
Strategic Account ManagementAccount StrategyHealthcare SaaSHealthcare AICustomer AdoptionAccount ExpansionExecutive Stakeholder ManagementHealthcare OperationsEHR IntegrationRevenue Cycle ManagementRemote Patient MonitoringChronic Care ManagementReadmission PreventionDigital HealthHealthcare Consulting
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