Janielle Bell
@janiellebell
Healthcare staffing account manager growing revenue through analytics and executive client partnerships.
United StatesWhat I'm looking for
I’m a results-driven B2B healthcare staffing account management professional with 9+ years managing multi-million-dollar client portfolios. I focus on driving fill rates, expanding service lines, and growing gross margin across per diem, travel, allied health, and contract placements.
I’m known for building trust with senior healthcare executives while collaborating cross-functionally to deliver operational excellence. I use business analytics tools to monitor KPIs like time-to-fill and cancellations, turning data into actionable insights that improve performance and partnership stability.
In key account roles, I’ve grown revenue through strategic upselling, cross-sell initiatives, and MSP partnership development. I’ve also led improvements that increased organizational throughput and reduced time-to-fill by streamlining workflows and refining account rescue processes.
Before that, I strengthened partnerships by owning compliance and quality oversight end-to-end, ensuring regulatory adherence across recruiting, onboarding, and credentialing. I also supported hiring and retention by analyzing attrition trends and implementing process improvements to improve candidate quality and long-term caregiver stability.
Experience
Work history, roles, and key accomplishments
Serves as primary client liaison for 150+ healthcare facilities, managing orders, service delivery, and executive-level relationships. Drives fill-rate performance and improves KPIs using Looker and Tableau while partnering with Recruiting, Credentialing, and Operations to ensure SLA and compliance adherence.
National Key Account Manager
Fusion Medical Staffing
Oct 2017 - Mar 2025 (7 years 5 months)
Managed a $16M+ client portfolio across per diem, contract, and travel service lines, exceeding revenue targets through upselling, cross-selling, and retention protocols. Grew market share through account planning, fill-rate optimization, and markup retention, while supporting multi-service-line adoption and quarterly business reviews.
Quality Assurance Manager
Fusion Medical Staffing
May 2016 - Sep 2017 (1 year 4 months)
Led end-to-end compliance oversight across recruiting, onboarding, and credentialing with a focus on zero regulatory lapses. Conducted process audits, drove quality improvement initiatives, and partnered with recruiting and operations to enforce healthcare regulation-aligned quality standards.
Provided in-home senior care staffing focused on quality and caregiver retention. Built structured intake and hiring processes, forecasted coverage needs with client managers, and used attrition analysis to implement retention strategies that reduced turnover.
Education
Degrees, certifications, and relevant coursework
University of Nebraska–Lincoln
Bachelor's Degree
Completed a bachelor's degree at the University of Nebraska–Lincoln.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Janielle?
You can contact Janielle and 90k+ other talented remote workers on Himalayas.
Message JanielleGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
