Micheal Ayo

I am a results-driven Customer Support Advisor with over four years of hands-on experience in customer acquisition, appointment setting, relationship building, and revenue growth. I consistently deliver confident pitches, handle objections effectively, and convert hesitation into opportunities.

At Stress Free Auto I resolved 100+ customer inquiries daily while maintaining a 95% satisfaction rating and 98% accuracy in lead documentation using CRM tools. I implemented feedback and upsell strategies that improved customer satisfaction and increased revenue.

In prior roles I executed 200+ outbound calls daily, achieved conversion rates well above team averages, and consistently ranked among the top performers for call quality and lead engagement. I boosted average order value and monthly conversions through targeted upsell campaigns and tailored scripts.

I bring strong skills in conflict resolution, data accuracy, pipeline management, and cross-functional collaboration, and I seek roles where I can apply my KPI-driven approach to improve customer experience and drive measurable business results.