At Aucera, I process more than 50 claims a day, verify policy details, and coordinate with adjusters. I maintain 98% accuracy in claims documentation and have reduced complaint escalations by 35%.
At Wolf River Electric, I managed the sales cycle from lead generation to contract signing and conducted in-home and virtual solar consultations. I achieved 120% of monthly sales targets and improved conversion rates by 25%.
Earlier, I reviewed aircraft maintenance records and inspection processes at Express Jet, and assisted customers with transactions and service requests at Kroger.

