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Michael Otu

@michaelotu1

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Travel Consultant at OOJO Travel Services with an average sales conversion rate above 25% against a 10% target.

Nigeria

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At OOJO Travel Services, I handle inbound and outbound customer calls, recommend travel options, and follow up on reservations and customer needs. I maintain an average sales conversion rate above 25% against a 10% target.

At Icon Travels, I maintained booking and financial records, coordinated schedules, and followed up on administrative tasks. At Gabson Exclusive Fashion, I managed client correspondence and records and prepared business documents.

At Zanex Environmental, I created and scheduled social media content and monitored engagement metrics. I contributed to a reported 55% increase in social media engagement during my role.

At the World Health Organization (WHO), I recorded and verified COVID-19 vaccination data. I’ve also completed project-based data annotation and evaluation tasks, following project guidelines and quality requirements.

Experience

Work history, roles, and key accomplishments

Administrative Assistant (Part-time)

Icon Travels

Mar 2024 - Jan 2025 (10 months)

Maintained booking and financial records, coordinated meetings and schedules, and managed email correspondence. Monitored inventory and coordinated office supply orders.

Record keeping Scheduling Email Management Inventory Management Coordination

Virtual Assistant

Gabson Exclusive Fashion

Feb 2024 - Nov 2024 (9 months)

Managed customer correspondence, maintained client and financial records, and prepared business documents. Assisted with travel planning and scheduling.

Customer Correspondence Record keeping Documentation Preparation Travel Planning Scheduling

Social Media Manager

Zanex Environmental

Aug 2022 - Dec 2023 (1 year 4 months)

Created and scheduled content across social media platforms, monitored engagement metrics, and collaborated with marketing team. Contributed to a 55% increase in social media engagement.

Social Media Management Content Creation Scheduling Engagement Metrics Collaboration

Data Entry Representative

World Health Organization (WHO)

Mar 2023 - Jul 2023 (4 months)

Recorded, verified, and organised COVID-19 vaccination data with high accuracy. Followed data collection procedures and supported vaccination team workflows.

Data Entry Data Verification Data organization Accuracy Documentation

Travel Consultant

OOJO Travel Services

Handled inbound and outbound calls, identified customer needs, and recommended travel options. Achieved an average sales conversion rate above 25% against a 10% target.

Customer Service Sales Inbound Calls Outbound Calls Upselling Objection Handling CRM Google Sheets

AI Data Annotation / Evaluation

Multiple AI-Focused Companies

Completed data annotation and evaluation tasks according to project guidelines. Reviewed and labelled data while maintaining accuracy and consistency.

Data Annotation Data Evaluation Labeling Accuracy Consistency