Michael Oluwatobiloba
@michaeloluwatobiloba
Technical Officer and Trade Support Personnel improving product quality, logistics, and dispute resolution.
NigeriaWhat I'm looking for
I work at New Age Mobile Concepts Limited in Lagos Mainland, handling reverse logistics by collecting returned products and ensuring accurate documentation and effective logistics.
I also run product testing and quality assurance—physically confirming defects, tracking failure trends, and documenting poor product records to reduce recurrence. On the trade side, I manage dispute resolution and compliance, reducing dispute-resolution time and improving retailer and distributor confidence.
I’ve processed and fulfilled trading orders with prompt delivery, improving order accuracy. Before that, during my NYSC at Zenith Pensions Custodian, I safeguarded pension assets with high custody accuracy, supported regulatory compliance, and resolved client inquiries within 24 hours.
Experience
Work history, roles, and key accomplishments
Trade Support Personnel
New Age Mobile Concepts Limited
Apr 2024 - Present (2 years 4 months)
Reduced dispute resolution time by 40%, promoting trade partner confidence. Managed retailer and distributor inquiries, solving trade issues to improve business relationships. Processed and fulfilled trading orders, improving order accuracy by 25%.
Technical Officer
New Age Mobile Concepts Limited
Apr 2024 - Present (2 years 4 months)
Collected returned products from end customers, ensuring accurate documentation and effective logistics. Conducted physical tests to confirm product defects and establish failure trends, reducing recurrence by 15%.
Pension Assets Management
Zenith Pensions Custodian
Jul 2022 - Jun 2023 (11 months)
Safeguarded pension assets worth ₦100 billion, achieving 99.99% accuracy in asset custody and 100% timeliness in settlement. Identified and mitigated risks, ensuring 100% compliance with regulatory requirements and a 25% reduction in compliance breaches.
Education
Degrees, certifications, and relevant coursework
National Youth Service Corps
Certificate of National Service, General Service
2022 - 2023
Completed the National Youth Service Corps program in Lagos State.
Lagos State University of Science and Technology
Higher National Diploma, Office Technology Management
2018 - 2022
Earned a Higher National Diploma in Office Technology Management.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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