Open to opportunities

Michael Mahaev

@michaelmahaev

Message

Senior account manager and underwriter focused on client growth and risk-informed solutions.

Zimbabwe

Message

What I'm looking for

I’m looking for a role where I manage accounts end-to-end, assess financial risk, and partner across teams to improve processes, deliver clear communication, and exceed performance goals in a fast-paced environment.

I’m a results-driven Sr. Account Manager with experience building strong client relationships while evaluating financial risk. I coordinate operations, improve account processes, and negotiate contracts to secure advantageous terms for clients.

Across roles from office clerk to underwriter, I’ve supported business growth through consistent performance, clear communication, and cross-functional collaboration. I’m comfortable handling multiple accounts, analyzing business performance metrics like cash flow, resolving documentation issues to expedite funding, and maintaining accurate data entry and administrative support.

Experience

Work history, roles, and key accomplishments

Sr. Account Manager

LendPilot

Feb 2025 - Apr 2026 (1 year 2 months)

Managed multiple accounts, meeting and surpassing performance goals while developing tailored financial solutions for diverse clients. Built and maintained client relationships, coordinated with internal teams to improve service delivery, and facilitated contract negotiations.

Account Management Client Relationship Management Performance Tracking Time Management Strategic Thinking Operations Coordination Data Entry Organization Communication Contract Negotiation Customer Retention

Underwriter

A1 Equity Partners

Jul 2024 - Feb 2025 (7 months)

Evaluated merchant financial profiles, bank statements, and credit reports to assess funding eligibility and risk. Applied underwriting guidelines and collaborated with brokers and internal teams to resolve document issues and support timely approvals.

Underwriting Credit Reports Cash Flow Analysis Document Review

Office Clerk

Advanced Recovery Equipment & Supply LLC

Oct 2022 - Aug 2023 (10 months)

Responded to customer inquiries professionally by managing incoming phone calls and directing them appropriately. Coordinated service call scheduling, compiled documents and reports for management review, and entered data into the company’s software accurately.

Customer Service Phone Support Scheduling coordination Data Entry Document Management Administrative Support Accuracy Organization

Office Clerk / Field Technician

Bay Decorators Inc.

Sep 2018 - Oct 2022 (4 years 1 month)

Managed office supplies and inventory to support smooth workflow, and processed customer orders and inquiries using company software. Assisted with preparing invoices and billing statements while providing customer service to guests, maintaining composure under pressure.