Diane Troudt

I bring 40 years of progressive experience in media, advertising, client service, and sales operations. I’m consistently recognized as a top performer for exceeding quota goals, earning Reach Elite recognition, and building long-standing relationships that drive retention, repeat business, and account expansion.

I’m trusted to provide sound judgment, responsive problem-solving, and strategic media recommendations. I translate research and campaign reporting into clear, executive-ready decisions—then follow through end-to-end to protect account satisfaction.

I operate as a trusted advisor by managing and growing local and regional business relationships with a focused renewal and expansion mindset. I use market research, audience insights, and CRM data—along with tools like Salesforce CRM, AI-powered planning platforms, and campaign reporting—to identify trends, document activity, and shape customized recommendations that align to client business objectives.

Earlier in my career, I led teams across credit, client services, and traffic & billing operations. I resolved escalated concerns by identifying root causes, improved workflows, contributed to a custom Traffic and Billing system, and regularly train and mentor colleagues on research, analytics, account planning, and client presentation tools.