Wiktoria Smorszczek
@wiktoriasmorszczek
Results-driven Account Manager and finance professional driving KPI-beating client retention and growth.
ZimbabweWhat I'm looking for
I’m a results-driven Account Manager and finance professional with 13+ years of experience in B2B client relationship management, financial services, and corporate negotiations. I’ve managed 50+ corporate clients, led C-level negotiations, and consistently hit 110%+ of KPI targets through proactive, client-oriented solutions.
Before that, I served as a Financial Manager and Financial Controller, owning full-cycle financial planning, budgeting, and cash flow optimization, while negotiating credit lines and banking products with local and international banks. I also bring hands-on expertise across onboarding, service contract management, cross-functional coordination, and ERP implementation (Oracle), with a strong focus on operational stability and measurable performance.
Experience
Work history, roles, and key accomplishments
Account Manager
Bank / Financial Sector
Feb 2024 - Present (2 years 3 months)
Managed a portfolio of 50+ corporate clients, delivering 110%+ KPI achievement through proactive retention and account growth. Led client onboarding, service contract management, and cross-functional coordination, while conducting C-level B2B negotiations to maintain operational stability.
Financial Manager
Industrial Enterprise
Nov 2017 - Jan 2024 (6 years 2 months)
Owned full-cycle financial planning, budgeting, and cash flow optimization for an industrial company. Negotiated financing terms, credit lines, and banking products, coordinated investment projects, and improved financial processes to reduce inefficiencies.
Financial Controller
Industrial Company
Jan 2013 - Nov 2017 (4 years 10 months)
Coordinated financial planning and budgeting across departments and prepared financial statements, analysis, and operational reports for management. Participated in Oracle ERP implementation and optimized financial processes while managing relationships with banks and external partners.
Education
Degrees, certifications, and relevant coursework
LinkedIn Learning
Advanced Negotiation Skills, Negotiation
2025 -
Completed Advanced Negotiation Skills training via LinkedIn Learning in 2025.
University of Management
Bachelor’s degree in Economics, Economics
2024 -
Earned a Bachelor’s degree in Economics from the University of Management in 2024.
SF Education / Histes.eu
Financial Analyst / Mini-MBA, Finance
2023 -
Completed a Financial Analyst / Mini-MBA program through SF Education / Histes.eu in 2023.
Banking Association Training Center
Investment Project Evaluation, Investment Analysis
2023 -
Completed training in Investment Project Evaluation in 2023 at the Banking Association Training Center.
IPM Business School
Controlling, Controlling
2019 -
Completed controlling education/training through IPM Business School in 2019.
DMAN (Germany)
Manager Training Program, Management
2013 -
Completed the Manager Training Program through DMAN in Germany in 2013.
Availability
Location
ZimbabweAuthorized to work in
Job categories
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