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Michael Doris

@michaeldoris

Detail-oriented administrative support professional, skilled in workflow coordination, records management, and high-volume data processing.

United States
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What I'm looking for

I’m looking for an operations-focused administrative role where I can own scheduling, inbox correspondence, and accurate record-keeping in a fast-paced team, bringing confidentiality, detail, and workflow coordination to keep service moving smoothly.

I’m a detail-oriented administrative support professional with experience handling high-volume data, records management, documentation, and operations workflow coordination in fast-paced environments.

At Two Trees Management, I supported concierge operations by managing inquiries, maintaining accurate records, coordinating service requests, and assisting with scheduling and vendor communication. I ensured clear documentation of resident needs and day-to-day office operations with strong attention to detail.

As a Studio Assistant at Daylight Studios, I handled daily administrative operations including scheduling, email correspondence, document organization, and record maintenance. I also supported workflow coordination, data entry, and internal documentation to keep studio processes running smoothly.

Earlier, I worked as a Sales Assistant at Vue Cinema, handling high-volume transactions and maintaining accurate operational records while supporting customer inquiries and front-of-house tasks. I also served as a Customer Service Manager at Festival Village, managing high-volume operational workflows, coordinating staff schedules, tracking service issues, and supporting training and administrative reporting across teams.

Experience

Work history, roles, and key accomplishments

FV

Customer Service Manager

Festival Village

Jan 2024 - Jan 2025 (1 year)

Managed high-volume customer service workflows by documenting inquiries, coordinating staff schedules, and tracking service issues. Supported training, administrative reporting, and consistent communication across teams with strong record-keeping.

TM

Concierge Workflow Coordinator

Two Trees Management

Jan 2026 - Present (5 months)

Coordinated concierge workflows by managing high-volume inquiries, maintaining accurate records, and supporting scheduling and service requests. Ensured clear documentation of resident needs and efficient day-to-day office operations.

Education

Degrees, certifications, and relevant coursework

TA

Trinity Academy

Studied at Trinity Academy in Edinburgh, UK. The year 2017 is provided.

Tech stack

Software and tools used professionally

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