@michaelbohmer
Experienced hospitality and operations professional with more than 20 years in the business
South AfricaAt ECS Private School, I oversee daily operations, facilities, support services and budgets, and develop procedures to improve service quality and organisational performance.
Previously, I managed regional reservations for Planhotel Hospitality Group resorts in Zanzibar, the Maldives and Kenya, focusing on booking efficiency, room inventory and occupancy. At MSC Cruises Johannesburg, I managed reservations and operations for cruise travel services.
Work history, roles, and key accomplishments
ECS Private School
Jan 2024 - Present (2 years 9 months)
Overseeing daily school operations, managing facilities, budgets, and compliance, and leading administration teams to improve productivity and operational effectiveness.
Planhotel Hospitality Group
Dec 2021 - Dec 2023 (2 years)
Managed regional reservation activities for a luxury resort, improving booking efficiency and maximising occupancy through inventory management and pricing strategies.
Planhotel Hospitality Group
Jul 2018 - Jun 2020 (1 year 11 months)
Directed reservation activities for regional hospitality operations across East Africa, controlling room inventory and building partnerships with travel agents and tour operators.
MSC Cruises Johannesburg
Aug 2002 - Aug 2018 (16 years)
Managed reservations and operational functions for cruise travel services, supervised reservation consultants, and coordinated cruise bookings, flight arrangements, and customer travel requirements.
Explore Plus Travel and Tours
Jan 2000 - Aug 2002 (2 years 7 months)
Managed customer reservations with a focus on service quality and accuracy, arranged domestic and international travel for leisure and corporate clients, and processed bookings, cancellations, and travel documentation.
Degrees, certifications, and relevant coursework
Protel Hotel Software Training, Hospitality Software
2023 - 2023
Completed Protel Hotel Software Training in 2023.
Protel Hotel Software Trainer Level Competency Course, Hospitality Software
2014 - 2014
Completed Protel Hotel Software Trainer Level Competency Course in 2014.
Protel Front Office Reservation System Vocational Training, Hospitality Software
2013 - 2013
Completed Protel Front Office Reservation System Vocational Training in 2013.
Flight Booking Course, Travel and Tourism
2002 - 2002
Completed Flight Booking Course with Amadeus Southern Africa in 2002.
Galileo by Travelport IATA Training, Travel and Tourism
2002 - 2002
Completed Galileo by Travelport IATA Training in 2002.
Diploma in Marketing Management, Marketing
1997 - 2001
Completed a Diploma in Marketing Management from Pretoria Marketing College from 1997 to 2001.
Standard 10, General
Completed Standard 10 at Pietersburg High School in 1996.
Software and tools used professionally
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