Jay User
@jayuser16
I am a hospitality professional transitioning to travel consulting, designing personalized guest-centric travel experiences.
South AfricaWhat I'm looking for
I’m a hospitality and guest experience professional transitioning into travel consulting, bringing hands-on experience in property and reservations management.
I managed Airbnb properties to a 5-star host rating, handled bookings and guest queries, coordinated maintenance and staging, and progressed from staff to supervisor to manager overseeing front-of-house operations.
I bring strengths in reservations management, quoting and costing, e-commerce and distribution, project management, and a service-first approach; I’m seeking client-facing travel consultant work where I can design personalized itineraries and contribute to an empathetic, excellence-driven team.
Experience
Work history, roles, and key accomplishments
E-Commerce & Distribution Intern
Minor Hotels Group
Jan 2019 - Jan 2020 (1 year)
Supported reservations and OTA distribution, assisting with pricing, quoting, and cost planning to improve channel communication and booking accuracy. Coordinated marketing communications with travel agents and booking sites while managing deadlines across multiple systems.
Education
Degrees, certifications, and relevant coursework
NSNHL Stenden University of Applied Sciences
Bachelor of Commerce, International Hospitality
Grade: GPA 3.16/4.0
Bachelor of Commerce in International Hospitality focusing on hospitality management and international guest experience.
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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