Open to opportunities

Gaynor Hurter

@gaynorhurter

Message

Experienced hospitality manager with expertise in event coordination and guest services.

South Africa

Message

What I'm looking for

Seeking a challenging role in hospitality management where I can leverage my expertise in event planning and team leadership to drive business growth and enhance guest experiences.

I am confident in my skills and know that I can work hard to get past any challenges in my path to success. the capacity to organize an event in its entirety. Outstanding connections in the hospitality sector. the capacity to maintain attention to quality and outcomes. recognizing and fixing issues. familiarity with the hospitality sector. familiarity with online registration platforms. planning and carrying out press conferences.

"With 13 years of experience in the hospitality sector, I have honed my ability to manage time effectively, consistently meet deadlines, and maintain a strong focus on delivering high-quality work with exceptional attention to detail."

Experience

Work history, roles, and key accomplishments

Current

Property Manager

Current

Seaside Serenity

Apr 2023 - Present (2 years 2 months)

Managed property operations, focusing on guest relations, financial management, and staff supervision. Ensured compliance with health and safety standards while maintaining high-quality service and guest satisfaction. Developed marketing strategies to attract guests and optimize occupancy.

Guest Service Financial Management Marketing Compliance Customer Service Budgeting Problem Solving Operational Management

General Manager

7 On Marine Boutique Hotel

Jan 2022 - Apr 2023 (1 year 3 months)

Oversaw hotel operations, ensuring adherence to budgets and high standards of customer service. Managed staff training and development, resolved guest complaints, and implemented marketing strategies to enhance guest experience and increase occupancy rates.

Operational Management Customer Service Financial Planning Staff Training Marketing Strategy Budget Management Sales Management Compliance

Events and Wedding Coordinator

Benguela Cove Lagoon Wine Estate

Jan 2011 - Jan 2020 (9 years)

Managed and coordinated events at a 5-star venue, overseeing all aspects from planning to execution. Successfully organized functions for up to 900 guests, ensuring high standards of service and client satisfaction. Developed strong relationships with clients and vendors to enhance event experiences.

Event Planning Budget Management Problem Solving Customer Service Marketing Negotiation

Education

Degrees, certifications, and relevant coursework

Seaside Serenity

Property Management

2023 - 2024

Property Manager overseeing guest relations, property maintenance, financial management, and staff training. Ensured compliance with health and safety standards while enhancing guest experiences.

7 On Marine Boutique Hotel

Hospitality Management

2022 - 2023

General Manager responsible for cost control, guest relations, and maintaining high customer care standards. Developed employee training programs and managed financial reporting to enhance sales and marketing strategies.

Benguela Cove Lagoon Wine Estate

Event Management

2011 - 2019

Events and Wedding Coordinator managing all aspects of event planning, including budgeting, client meetings, and overseeing service providers. Successfully organized events for up to 900 guests.