Open to opportunities

Michael Amasah Quaye

@michaelamasahquaye

Message

Customer-focused sales professional driving product adoption and client relationships.

Ghana

Message

What I'm looking for

I seek a sales or customer-facing role in a collaborative company where I can grow, use my banking and retail experience, and build long-term client relationships.

I am a customer-focused sales professional with experience opening accounts, promoting banking products, and maintaining strong client relationships across retail and financial environments.

My background includes direct sales at a bank, retail management, and hands-on experience in cash handling, dispatching banking documents, and insurance underwriting tasks; I apply strong organizational, communication, and problem-solving skills to deliver results.

I am reliable, meticulous, and eager to grow—bringing leadership, digital marketing familiarity, and proficiency with Microsoft and Google productivity suites to contribute effectively in sales and customer-service roles.

Experience

Work history, roles, and key accomplishments

Current

Direct Sales Executive

Current

Innovate Solutions (Fidelity Bank)

Jan 2025 - Present (9 months)

Promote and sell retail banking products, open accounts, assist customers with applications and documentation, and drive sales campaigns and activations to grow client base and product adoption.

Retail Sales Customer Service Campaigns Relationship Management Product Education Documentation Lead Generation

Manager

Elyon Mart

Jan 2021 - Dec 2023 (2 years 11 months)

Managed daily retail operations including cash handling, stock-taking, reporting, staff supervision and customer service to ensure smooth store performance from 2021 to 2023.

Operational Management Cash Handling Inventory Management Customer Service Staff Supervision Reporting Financial Management Microsoft Office

National Service Personnel

Ghana Cocoa Board (Cocoa Marketing Company)

Jan 2020 - Dec 2021 (1 year 11 months)

Dispatched cheques and bank advices to partner banks, processed tax certificates for clients, filed documents and performed official errands to support office operations.

Document Management Cash Cheque Dispatch Client Services Office Administration Communication

Sales Representative

Elyon Mart

Jan 2015 - Dec 2016 (1 year 11 months)

Handled cash transactions, issued receipts, maintained daily sales reports, and provided customer service while supporting stock and end-of-day financial reconciliation.

Cash Handling Point of Sale Sales Reporting Customer Service Inventory Receipting Record keeping

Underwriting Intern

Regencynem Insurance

Jan 2018 - Present (7 years 9 months)

Collected risk information, examined insurance proposals, assisted in premium determination and policy preparation, and supported customer service and claims-related queries.

Underwriting Risk Assessment Customer Service Data Analysis Microsoft Office Negotiation

Education

Degrees, certifications, and relevant coursework

Accra Technical University

Bachelor of Science, Marketing and Communications Studies

2024 - 2025

Bachelor of Science in Marketing and Communications Studies undertaken at Accra Technical University from 2024 to 2025.

Accra Technical University

Higher National Diploma, Marketing

2018 - 2020

Completed Higher National Diploma in Marketing with practical coursework and industry-relevant projects between 2018 and 2020.

Bolgatanga Technical University

West African Senior Secondary Certificate, Secondary Education

2012 - 2015

Completed West African Senior Secondary Certificate (WASSCE) studies with coursework and school activities at Adonten Senior High School and Bolgatanga Technical University context.