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@virginisnuwoati
Dynamic business graduate with expertise in financial management and client relations.
I am a dynamic and results-oriented graduate from the University of Professional Studies Accra, holding a bachelor’s degree in Business Administration, MBA in Accounting and Finance and MA in Brands and Communications. With approximately four years of professional experience, I have honed my skills in business development, customer service, and financial management. My tenure at Fidelity Bank Ghana Limited as a Business Development Executive has equipped me with the ability to attract new clients, manage company risks, and foster long-lasting relationships with clients.
Throughout my career, I have demonstrated a strong passion for learning and a commitment to excellence. My experience includes working as a Customer Service Officer and Banking Hall Executive, where I excelled in providing exceptional customer service and managing banking operations. I have also taken on leadership roles, such as leading a sales promotion campaign that generated top sales leads for my branch. My diverse skill set, coupled with my effective communication and interpersonal skills, positions me as a valuable asset in any organization.
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Work history, roles, and key accomplishments
Fidelity Bank Ghana Limited
Oct 2022 - Present (3 years 1 month)
Responsible for attracting new clients and managing the sales process. Collaborated with senior team members to identify risks and opportunities in the market. Delivered pitches and maintained client relationships while ensuring excellent customer service.
Fidelity Bank Ghana Limited
Oct 2021 - Sep 2022 (11 months)
Handled cash transactions, processed deposits and withdrawals, and assisted customers with account-related inquiries. Ensured accuracy in cash handling and provided excellent customer service.
Fidelity Bank Ghana Limited
Oct 2020 - Sep 2021 (11 months)
Assisted customers in setting up accounts and promoted banking products. Managed customer inquiries and maintained confidentiality of bank operations.
Council for Scientific and Industrial Research (CSIR)
Jul 2019 - Sep 2019 (2 months)
Supported administrative tasks including organizing files, managing supplies, and scheduling meetings. Assisted with document preparation and database updates.
Mesben Standard Academy
May 2017 - Sep 2018 (1 year 4 months)
Taught math and science, designed lesson plans, and evaluated student progress. Engaged students with diverse teaching methods and maintained a positive classroom environment.
Degrees, certifications, and relevant coursework
Master of Arts, Brands and Communications
2024 -
Currently enrolled in a Master's program in Brands and Communications, focusing on brand management and communication strategies.
Master of Business Administration, Accounting and Finance
2022 - 2024
Pursuing an MBA in Accounting and Finance, enhancing knowledge in financial management and accounting principles.
Bachelor of Science (Hons), Business Administration
2016 - 2020
Graduated with a Bachelor of Science (Hons) in Business Administration, focusing on various aspects of business management and administration.
Software and tools used professionally
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