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Michael Akinyosoye

@michaelakinyosoye

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Customer Care Representative and Business Development Executive.

Nigeria

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What I'm looking for

A recruitment, customer care representative and business development executive

I am a results-driven Sales or Business Development Representative with a strong background in business development and client acquisition. At Verovian Healthcare Recruitment Agency, I developed expertise in lead generation, prospecting, and qualifying prospects, leveraging CRMs like Upscale, Sales Prophet, BreakCold, and Mailshake to enhance efficiency and engagement. I have successfully secured key partnerships and closed over £20,000 deals, showcasing my ability to drive revenue growth.

My experience in customer service and operations further strengthens my adaptability, problem-solving skills, and ability to manage client relationships effectively. I am passionate about creating meaningful connections, identifying new business opportunities, and contributing to organisational success.

For further insights into my experience and expertise, feel free to reach out or connect with my former employer at Verovian Healthcare Recruitment Agency.

Michael Bright Akinyosoye
BA. Ed (English) & BDE

Experience

Work history, roles, and key accomplishments

Current

Business Development Executive

Current

Verovian Healthcare Recruitment Agency

Jan 2023 - Present (2 years 5 months)

Draw up a campaign plan using Google Spreadsheet, Sound Knowledge of CRM for branding the company, Securing and managing existing and new clients within the quota, Proficiency in Cold call and Cold email, Built strong relationships with key decision-makers.

Campaign Planning CRM Client Management Cold Calling Email Marketing Relationship Building

Customer Service Representative

Lamack Ltd

Responding to customers' inquiries. Processing orders and transactions. Resolving issues and troubleshooting technical problems. Handling customer complaints.

Customer Service Order Processing Troubleshooting Complaint Handling problem resolution

Education

Degrees, certifications, and relevant coursework

Obafemi Awolowo University

Bachelor of Education, English Language

2015 - 2020

Grade: 2.65

Activities and societies: Campus Jornalism

I am a graduate of Obafemi Awolowo University, Ile-Ife, Nigeria, with a Second Class Honour in English Language from the Faculty of Education. My academic background has equipped me with strong communication, analytical, and interpersonal skills, which I have effectively applied in sales, business development, and client engagement.