Customer service representative
Phehello Mahole
@phehellomahole
Diligent and motivated
What I'm looking for
I am a committed and enthusiastic customer service professional with a strong focus on building positive relationships and delivering excellent client support. My background in customer care has taught me the importance of listening, empathy, and quick, effective problem-solving. I take pride in creating satisfying experiences for every customer I assist, whether it's resolving a concern or simply offering reassurance and clear communication.
Driven by a passion for service and a deep sense of responsibility, I approach every interaction with professionalism, patience, and a genuine desire to help. I thrive in fast-paced environments, adapt quickly to changing situations, and am always ready to learn and grow. My long-term goal is to continue developing in roles that allow me to support people, contribute to team success, and make a meaningful impact.
Experience
Work history, roles, and key accomplishments
Real Estate Agent
Exodus Property
Jun 2020 - Mar 2025 (4 years 9 months)
Managed the rental and sales processes for various properties, ensuring client satisfaction and successful transactions. Conducted property viewings, negotiated terms, and prepared all necessary documentation for leases and sales.
Educator Assistant
Rondebuilt Primary School
May 2023 - Dec 2024 (1 year 7 months)
Assisted educators in managing classroom activities and student learning. Supported individual students with their academic and social development.
Call Center Agent
Famous brands
Sep 2022 - May 2023 (8 months)
Answered inbound and outbound calls, providing customer support and resolving inquiries. Maintained a high level of customer satisfaction through effective communication and problem-solving.
Education
Degrees, certifications, and relevant coursework
Ekurhuleni West College
Management Level 4, Management
2018 - 2020
Grade: 80
Undertook studies in Management Level 4 at Ekurhuleni West College. Gained foundational knowledge in management principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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