M Harp
@mharp
Legal Operations Specialist building compliance and workflow systems that prevent missed deadlines.
United StatesWhat I'm looking for
I’m a Legal Operations and Business Operations professional with 5+ years building compliance infrastructure, workflow systems, and documentation standards across high-volume legal environments. I bring a practical, systems-first mindset to make daily operations measurable and reliable.
Across my roles, I’ve delivered results like 100% first-pass court filing acceptance and zero missed deadlines across 21 months. I’ve also owned $1M+ in billing reconciliation and improved collection accuracy by resolving recurring client billing discrepancies.
I specialize in creating end-to-end compliance and case-workflow frameworks—designing document-tracking and retention systems covering 400+ active matters adopted firm-wide within 60 days, and cutting case prep turnaround from 10 days to 5. I coordinate cross-office teams, run audits and filing checklists, and train others quickly so standards stick.
Experience
Work history, roles, and key accomplishments
Legal Records & Compliance Specialist
ASAP Legal
Jul 2024 - Feb 2025 (7 months)
Built the firm’s compliance infrastructure from the ground up, deploying a document-tracking and retention system covering 400+ active matters within 60 days. Maintained a 100% first-pass court e-filing acceptance rate by implementing submission checklists and format verification protocols, and trained 7 staff members to reduce filing errors.
Legal Operations Specialist
CDF Labor Law
Sep 2022 - Jun 2024 (1 year 9 months)
Served as primary operations liaison coordinating workflow and filing standards between on-site attorneys and remote support staff. Redesigned case prep and discovery workflows (10 days to 5), reduced non-billable prep time by ~30%, and managed ~$1M annual billing/AR reconciliation while running 21 months of deadline tracking with zero missed court deadlines.
Office Coordinator
Michael Sullivan & Associates
Aug 2020 - Aug 2022 (2 years)
Coordinated all communications and logistics across partners, attorneys, paralegals, clients, courts, and opposing counsel as the single point of contact for active matters. Managed court logistics and travel across a docket averaging 10–15 concurrent matters while building firm-wide document management and data-entry systems that improved file retrieval and maintained consistent case file standar
Education
Degrees, certifications, and relevant coursework
University of Toledo
Business Management
2010 - 2013
Grade: 3.4
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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