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Brittney Houston

@brittneyhouston

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Strategic legal operations professional focused on process optimization.

United States

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What I'm looking for

I am seeking a role that allows me to leverage my legal operations expertise while fostering collaboration and driving efficiency in a dynamic environment.

I am a strategic and results-driven legal operations professional with a strong background in process optimization, cost reduction, and cross-functional collaboration. My proven track record includes implementing scalable legal processes that drive operational efficiency and enhance matter management. I excel at leveraging technology and best practices to streamline workflows, reduce costs, and improve legal department performance.

At Medallia, Inc., I spearheaded process improvements projected to save $1-2 million over three years by optimizing legal workflows and fostering collaboration across business units. My experience includes developing and executing legal operations strategies that resulted in a 25% increase in process efficiency and enhanced compliance measures. I am recognized for my ability to strengthen relationships with key stakeholders, ensuring seamless alignment with corporate objectives.

Experience

Work history, roles, and key accomplishments

Current

Legal Operations Specialist

Current

Medallia, Inc.

Jul 2024 - Present (11 months)

Lead and implement legal operations strategies to streamline workflows, improve efficiency, and optimize resource allocation. Drive cost-saving initiatives projected to save $1-2 million over three years through process improvements and technology adoption.

Process Improvement Cross Functional Collaboration Change Management

Legal Operations Manager

Independent Bank

Jul 2022 - Apr 2024 (1 year 9 months)

Managed legal operations for the bank’s legal department, overseeing workflows, budgeting, and compliance initiatives. Developed and enforced cost-saving strategies, leading to a 30% decrease in operational expenses while enhancing efficiency by 25%.

Cross Functional Collaboration

Business Analyst

State of Oklahoma - Secretary of State

Jul 2017 - Aug 2022 (5 years 1 month)

Conducted in-depth analysis of business processes to identify and implement legal and compliance improvements. Played a key role in recommending new legislation and amendments, collaborating with government stakeholders.

Business Process Analysis Legal Compliance Process Improvement Risk Management Data Analysis

Internet Sales Manager

David Stanley Chrysler Jeep Dodge

Jul 2014 - Jul 2017 (3 years)

Managed e-commerce strategies, sales operations, and marketing campaigns to enhance revenue growth. Supported contract management and compliance initiatives by reviewing agreements and ensuring alignment with dealership policies.

Sales Operations Contract Management Compliance Process Automation Cross Functional Collaboration Risk Mitigation