Transitioning from operations into legal support and compliance, I’m seeking early-level roles in Paralegal, Legal Operations, Records Management, or Compliance. Pursuing a Boston University Paralegal Certificate, I bring a detail-oriented, process-focused background and a passion for accuracy, structure, and efficient legal workflows.
Michelle Paras
@michelle_paras
Operations pro pivoting into law; building expertise in legal workflows and documentation through Boston University.
What I'm looking for
Operations pro pivoting into law; building expertise in legal workflows and documentation through Boston University.
Experience
Work history, roles, and key accomplishments
Regional Enrollment Coordinator
CIEE
Aug 2023 - Present (2 years 4 months)
Reviewed and evaluated high-volume study abroad applications ensuring strict compliance with eligibility criteria and program policies; consistently surpassed regional enrollment goals through data-informed outreach and process optimization.
Onboarding Operations Manager
Podium
May 2021 - Dec 2022 (1 year 7 months)
Onboarded SMB clients achieving a 93% CSAT by streamlining project handoffs and implementing process improvements; recognized as Onboarding Manager of the Quarter for proactive operational enhancements.
Proposal & Sales Support Coordinator
Modern Healthcare
Apr 2018 - May 2021 (3 years 1 month)
Supported senior sales leadership by drafting and editing contracts, proposals, and presentation materials to ensure clarity and regulatory compliance; conducted market research to inform strategic sales initiatives.
Implementation & Operations Specialist
InComm Payments
Aug 2015 - Apr 2018 (2 years 8 months)
Delivered concierge-level client support and managed case progress through Salesforce to ensure compliance and timely resolutions; coordinated cross-functional workflows to launch products for major clients such as Google Play and Audible.
Education
Degrees, certifications, and relevant coursework
Boston University
Certificate, Paralegal Studies
Pursuing a Paralegal Studies Certificate expected April 2026 with coursework focused on document analysis and legal operations.
University of North Carolina at Greensboro
Bachelor of Arts, Liberal and Interdisciplinary Studies
Completed a Bachelor of Arts in Liberal and Interdisciplinary Studies with a focus on Humanities and Historical Perspectives.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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