Mfreke Godwin
@mfrekegodwin
Virtual Assistant and Workflow Automation Specialist improving operations, records, and response times remotely.
What I'm looking for
I’m a detail-oriented Virtual Assistant and Workflow Automation Specialist with 3+ years of experience delivering customer support, administrative assistance, data management, and operational coordination in remote environments. I focus on managing customer communications, maintaining accurate records, organizing workflows, and ensuring dependable, high-accuracy business operations.
I’ve supported leadership and clients by handling high-volume inboxes, coordinating stakeholder communication, and building tracking systems that improve throughput and reliability. From managing 150+ daily emails and achieving 30% faster response times to increasing on-time task completion by 35% and improving document retrieval by 40%, I bring strong organization, communication, and process discipline. I also streamline systems with tools like Google Workspace, CRM systems, Trello, Asana, Slack, and Zoom, and I’ve even curated 500+ profiles as a volunteer to strengthen editorial quality and coverage.
Experience
Work history, roles, and key accomplishments
Volunteer Curator
AUthorrrity
Jan 2026 - May 2026 (4 months)
Curated content pipeline materials and maintained quality standards as a volunteer content curator. Researched and curated 500+ high-impact individuals and streamlined nominee tracking so no candidates were missed across submission cycles.
Executive Assistant
Rootkers Creative Brand Company
Nov 2023 - May 2026 (2 years 6 months)
Provided executive administrative and communication support remotely, managing 150+ daily emails and improving response times by 30%. Built tracking systems and filing processes that increased on-time task completion by 35% and improved document retrieval efficiency by 40%.
Virtual Assistant
Treenox Master Services
Jan 2022 - Jan 2023 (1 year)
Responded to customer inquiries and administrative requests, preparing accurate customer correspondence and business documents. Maintained business records and digital filing systems that improved data accuracy by 30% and increased operational efficiency by 40%.
Education
Degrees, certifications, and relevant coursework
University of Uyo
Bachelor of Arts, Linguistics and Nigerian Languages
Earned a Bachelor of Arts focused on Linguistics and Nigerian Languages at the University of Uyo.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
mfreke-godwin.my.canva.site/websiteSalary expectations
Social media
Job categories
Skills
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