messiah roberts
@messiahroberts
Recent medical coding graduate eager to excel in healthcare.
United StatesWhat I'm looking for
Hello! I am a recent graduate from Martinsburg College, where I earned my certificate in Medical Coding. My journey has been marked by a strong commitment to learning and a passion for healthcare. I graduated within 10 months, demonstrating my dedication and ability to thrive in a fast-paced environment.
With over two years of experience in customer service, I have honed my skills in communication and problem-solving. I have worked in various roles, including as a Saleswoman at R&C Used Cars and a Customer Service Representative at BudK WorldWide and Intuit TurboTax. These experiences have equipped me with the ability to handle customer inquiries effectively while maintaining a focus on their needs.
I am motivated to work in any capacity, whether remote or on-site, and I am eager to apply my knowledge of medical terminology, coding guidelines, and the billing cycle to contribute positively to a healthcare team.
Experience
Work history, roles, and key accomplishments
Saleswoman
R&C Used Cars
Jan 2024 - Jan 2024 (0 months)
As a Saleswoman at R&C Used Cars, I assisted customers in finding vehicles within their budget, processed payments, and managed necessary paperwork for car sales. My role required attention to detail and strong customer service skills to ensure a smooth purchasing experience.
Customer Representative
Intuit TurboTax
Feb 2023 - Mar 2023 (1 month)
As a Customer Representative at Intuit TurboTax, I guided customers through their tax inquiries, provided assistance with account navigation, and answered various tax-related questions. This role enhanced my knowledge of tax processes and customer support.
Sales/Customer Service Representative
BudK WorldWide
May 2022 - Nov 2022 (6 months)
In my role at BudK WorldWide, I handled customer orders over the phone, assisted customers in navigating the catalog, and provided support for order tracking and returns. This position honed my communication and problem-solving skills.
Education
Degrees, certifications, and relevant coursework
Martinsburg College
Certificate, Medical Coding
2024 - 2024
Graduated from the Medical Coding Program, gaining essential skills in medical terminology, coding guidelines, and billing processes.
Colquitt County High School
High School Diploma
2017 - 2020
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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