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Kaylee SilvaKS
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Kaylee Silva

@kayleesilva

Dedicated and detail-oriented professional

United States
Message

What I'm looking for

Seeking a role that utilizes my customer service and billing skills to deliver top-notch service and contribute to a team that values excellence.

I am a dedicated and detail-oriented professional with a strong passion for delivering top-notch customer service. With experience in billing, sales, and customer care, I possess excellent multitasking skills and strong communication abilities. I am reliable, friendly, and always ready to tackle new challenges.

Throughout my career, I have demonstrated my ability to manage and organize medical records, respond to customer inquiries, and provide exceptional client service. I am proficient in using electronic medical record systems and have a strong understanding of patient privacy and confidentiality.

I am a quick learner, and my experience in various industries has taught me the importance of adaptability, teamwork, and effective communication. I am excited to bring my skills and experience to a new role and contribute to a team that values customer satisfaction and excellence.

Experience

Work history, roles, and key accomplishments

IN
Current

Surgical Biller

Inspira Health Network

Jun 2022 - Present (3 years 11 months)

Managed and organized medical records, retrieved needed medical records, and maintained an accurate and up-to-date record of all patient medical information.

IN

Office Clerk

Inspira Health Network

Sep 2022 - Jun 2022 (-1 years 9 months)

Processed membership sign ups and cancellations, greeted members, and demonstrated how to properly use equipment.

PR

Call Center Representative

Procom

Feb 2018 - May 2018 (3 months)

Called consumers who had put in product/service requests and answered inbound calls from mailers or TV spots.

WR

Hostess

Winfield's Restaurant

Apr 2017 - Jun 2017 (2 months)

Answered phones, checked voicemail, made reservations, and greeted and seated customers.

DC

Assistant Teacher

Discovery Learning Center

Nov 2016 - Dec 2016 (1 month)

Worked with infants to ages 5 years old, provided a safe and educational classroom setting, and interacted professionally with teachers and parents.

ZA

Key Holder/Sales Associate

Zane Western Apparel

Aug 2015 - Nov 2016 (1 year 3 months)

Recovered and replenished the store, executed merchandising directives, and maintained visual merchandising presentations.

BI

Sales Associate

B.iconic

Mar 2016 - Jul 2016 (4 months)

Opened the store, replenished where needed, worked the register, and organized the store by color and price.

TO

Sales Associate

The Loft Outlet

Mar 2015 - Nov 2015 (8 months)

Consistently provided an exceptional client experience, recovered and replenished the store, and maintained a clean and presentable store.

Education

Degrees, certifications, and relevant coursework

Kaylee hasn't added their education

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Tech stack

Software and tools used professionally

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