Mahdia DJahanmir
@mahdiadjahanmir
Customer service professional specializing in medical billing and coding.
United StatesWhat I'm looking for
I am a dedicated customer service-oriented professional with a strong background in medical billing and coding. My experience in the healthcare sector has equipped me with the skills to provide timely and accurate data, ensuring reimbursement for patient services while adhering to policies and guidelines. I pride myself on maintaining patient privacy and confidentiality, which is paramount in this field.
Throughout my career, I have developed excellent communication skills, allowing me to interact effectively with individuals at all levels. My ability to manage multiple tasks with high attention to detail has been instrumental in my roles, particularly as a Biller and Patient Account Representative. I have a proven track record of delivering outstanding customer service, ensuring that patients feel valued and understood during their interactions with healthcare providers.
With a strong foundation in medical terminology and reimbursement methodologies, I am well-versed in the intricacies of insurance billing procedures and electronic health records. I am eager to leverage my skills and experience in a dynamic healthcare environment where I can contribute to improving patient experiences and operational efficiency.
Experience
Work history, roles, and key accomplishments
Biller / Patient Account Representative
Cleco Primary Care Network
Sep 2019 - Present (5 years 8 months)
Managed daily appointment counts and processed information, ensuring timely workflow. Facilitated communication between patients, insurance companies, pharmacies, and physicians, while maintaining professional demeanor and providing excellent patient service.
Biller / Patient Account Representative
Cleco Primary Care Network
Sep 2019 - Present (5 years 8 months)
Managed daily appointment counts and processed information, ensuring timely workflow and accurate record-keeping. Communicated effectively with customers, insurance companies, pharmacies, and physicians to resolve issues and coordinate patient follow-ups. Provided excellent customer service, focusing on patient needs and addressing concerns professionally.
Cashier / Customer Service
Giant Food, LLC
Feb 2016 - Present (9 years 3 months)
Handled daily accounting procedures and maintained register accuracy. Provided outstanding customer service by greeting customers, addressing inquiries, and ensuring a friendly shopping environment.
Cashier / Customer Service
Giant Food, LLC
Feb 2016 - Present (9 years 3 months)
Handled daily accounting procedures, accurately ringing registers and maintaining cash. Provided outstanding customer service by greeting customers, ensuring a friendly environment, and addressing inquiries.
Education
Degrees, certifications, and relevant coursework
Ultimate Medical Academy
Associate of Science Degree, Medical Billing and Coding
Completed an Associate of Science degree in Medical Billing and Coding. Studied key qualifications including medical billing, coding, ICD-9-CM, HCPCS, CPT, and insurance verification. Gained knowledge in HIPAA compliance, revenue cycle management, and electronic health records.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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