Meri Dejanovska

I’m a Customer Success, Operations, and Business Management professional with 27+ years of international experience across the USA, Macedonia, and the UAE. I’m known for KPI-driven leadership that strengthens customer satisfaction while improving business performance.

I’ve led teams of 50+ employees and driven measurable growth, including increasing revenue by 30%. As a Branch Manager, I resolved escalated client issues, managed daily operations, and aligned execution to targets.

My operations background is hands-on: I manage staffing, QA, inventory, vendors, HR, finance, marketing, and day-to-day performance. I also bring advanced AI workflow skills using ChatGPT and Gemini to evaluate and optimize processes.

As an Owner & Operations Manager with 11+ years at Meridej Beauty Salon, I built and sustained a successful business by focusing on people and results. I bring that same mix of leadership, process discipline, and customer-first service into every engagement.