Mercy Marcrum

I am a highly motivated and well-experienced Customer Support Representative with a strong background in providing exceptional service. My journey in customer support began in the Philippines, where I honed my skills in technical support and customer service at reputable companies like Teletech and Teleperformance.

During my tenure, I successfully handled customer inquiries, provided technical support, and drove revenue through effective upselling. My ability to multitask and listen effectively has allowed me to resolve issues efficiently while ensuring customer satisfaction. I am eager to leverage my existing skills and develop new ones in an exciting and challenging position.