Mercedes Camarena
@mercedescamarena
Dedicated insurance agent with strong customer service and communication skills.
What I'm looking for
I am a dedicated Life, Accident, and Health Insurance Agent with Globe Life National Income Division, where I excel in providing excellent customer service and maintaining long-term client relationships. My ability to understand client needs and negotiate favorable terms has been key to my success in this role. I pride myself on my responsiveness and patience, ensuring that every client feels valued and understood.
Previously, I served as a Legal Assistant at Miller Leiby and Associates, where I supported paralegals and lawyers by conducting research and managing documents. My experience as a Receptionist at Zeremba Brown further honed my communication skills, as I was the first point of contact for clients and visitors. I have also worked as a Night Auditor at AC Marriott, where I developed strong organizational skills through daily audits and front desk management.
Experience
Work history, roles, and key accomplishments
Life, Accident and Health Insurance Agent
Globe Life National Income Division
May 2023 - Present (2 years 1 month)
Provided excellent customer service and communication, maintaining long-term client relationships and understanding their needs. Negotiated favorable terms and conditions with clients and insurers.
Legal Assistant
Miller Leiby and Associates
Oct 2022 - Apr 2024 (1 year 6 months)
Aided paralegals, lawyers, and reception with documents and conducting research. Answered and made phone calls professionally, gathering information from potential clients and scheduling meetings.
Receptionist
Zeremba Brown
Sep 2019 - Sep 2022 (3 years)
Made and answered phone calls in a friendly, professional, and timely manner. Assisted paralegals and lawyers with documents, managing files, and scheduling appointments.
Night Auditor
AC Marriott
Jul 2016 - Jun 2019 (2 years 11 months)
Conducted daily audits and reconciled financial records. Managed front desk responsibilities, including handling phone calls and assigning rooms.
Education
Degrees, certifications, and relevant coursework
Leadership & Public Service High School
High School Diploma, General Studies
Obtained a High School Diploma from Leadership & Public Service High School. Focused on developing leadership skills and public service awareness.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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