Shon Heersink

I bridge legacy systems with modern tools, stabilize high‑volume workflows, and design lightweight applications that reduce operational friction.

I spent two years supporting Oracle EBS environments at Cognizant/Trane, where I led UAT for WMS/MSCA modules, executed SIT testing, and partnered with developers to resolve data issues across supply chain workflows. I built multiple APEX proof‑of‑concept applications — including a Windchill replacement that became a production tool — and created embedded help systems that reduced support load.

Before that, I managed operations teams, launched a quality control program that saved $80K in six months, and built automated Excel‑based reporting systems. I also supported high‑security logistics at FedEx Custom Critical, where accuracy and communication under pressure were essential.

I’m known for reliability, clear documentation, and the ability to make complex systems behave. I’m looking for remote roles in systems analysis, Oracle EBS support, or application support, where I can use SQL, APEX, and workflow analysis to improve accuracy, reduce errors, and stabilize enterprise applications.