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Solange Akossiwa Quasie

@solangeakossiwaquasi

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Bilingual physician assistant specializing in telehealth, patient advocacy, and care coordination.

Ghana

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What I'm looking for

I am seeking a customer success or client support role where I can leverage my telehealth, patient advocacy, and care coordination experience to improve patient outcomes and streamline remote care.

I am a bilingual healthcare professional with over five years' experience delivering patient-centered care across telehealth and clinical settings. I provide remote telehealth consultations, virtual assessments, EHR documentation, and patient education, and have demonstrated measurable improvements in diagnostic accuracy, patient satisfaction, and reduced wait and boarding times.

I combine clinical training as a physician assistant with data and analytics skills (Certificate in Data Analytics) to drive process improvements and data-informed decisions. I seek to apply my strengths in patient advocacy, communication, care coordination, and remote care to a customer success or client support role supporting better outcomes and smoother patient journeys.

Experience

Work history, roles, and key accomplishments

Current

Physician Assistant (Telehealth)

Current

Berry Health

Aug 2025 - Present (5 months)

Provide remote telehealth consultations and virtual patient assessments with documented diagnostic accuracy of 98%, perform EHR documentation, and coordinate care with distributed clinical teams to improve patient outcomes and reduce wait times.

Telehealth EHR Patient Education Care Coordination Clinical Assessment Virtual Care Platforms Chronic Disease Management

Physician Assistant

Holy Cross Clinic & Maternity

Dec 2024 - Jul 2025 (7 months)

Delivered outpatient assessments, treatment, and structured follow-up that improved patient flow and contributed to a 20% reduction in wait times while increasing adherence through patient education.

Outpatient Treatment Care Coordination Patient Education Clinical Documentation Triage

Physician Assistant

Jubilee Catholic Children’s Hospital

Sep 2023 - Nov 2024 (1 year 2 months)

Supported pediatric and emergency care with timely assessments and stabilization, achieving 95% patient satisfaction and reducing boarding time by 30% through improved admissions and discharge coordination.

Pediatrics Emergency Care Patient Stabilization Discharge Planning Clinical Assessment

Physician Assistant (Intern)

Multiple Facilities

Jan 2020 - Dec 2022 (2 years 11 months)

Rotated across emergency, medical-surgical, gynecology, pediatrics, and public health units providing care, contributing to 90% survival in 15 cardiac resuscitations, and managing clinical documentation for 500+ patients.

Emergency Care Medical Surgical Nursing Pediatrics Clinical Documentation Public Health